Neije Morris
Philadelphia
Summary
Dedicated caregiver with extensive experience in home health support and sales. Known for exceptional multitasking and stress tolerance, consistently improving patient well-being and customer satisfaction. Ready to apply compassionate care and effective communication to drive positive outcomes.
Overview
7
7
years of professional experience
Work History
Call Center Sales Representative
Pa General Store
Philadelphia, PA
12.2025 - 01.2026
- Assisted customers in product selection and service inquiries to enhance satisfaction.
- Executed sales strategies through effective communication and active listening skills.
- Provided detailed product information to up-sell and cross-sell items effectively.
- Handled customer objections with empathy, resolving issues to maintain loyalty.
- Adapted quickly to new systems and processes, ensuring seamless service delivery.
- Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
Home Health Caregiver
Successful Aging Care Net
Philadelphia, PA
12.2023 - 11.2025
- Implemented efficient scheduling methods, optimizing caregiver assignments based on client needs and preferences.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Provided transportation and appointments management.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
Home Health Caregiver
Touching Hearts Senior Care
Philadelphia, PA
02.2022 - 10.2023
- Provided personal care assistance to clients, ensuring comfort and safety during daily activities.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Assisted with medication management, reinforcing adherence to prescribed treatment plans.
- Developed personalized care plans in collaboration with clients and family members for enhanced well-being.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Provided mobility assistance such as walking and regular exercising.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Home Health Aide
365 Health Services
Philadelphia, PA
03.2019 - 11.2020
- Assisted clients with daily living activities, enhancing overall well-being and independence.
- Monitored and reported changes in clients' health conditions to healthcare professionals.
- Administered prescribed medications and maintained accurate medication records for compliance.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
High School Diploma -
Oic
Philadelphia, PASkills
- Call center customer service
- Goal-oriented mindset
- Stress tolerance
- Building rapport
- Call handling
- Positive attitude
- Quick thinking
- Problem-solving
- Multitasking
- Excellent communication
- Flexible schedule
- Professionalism
- Meal preparation
- Dressing assistance
- Light housekeeping
Languages
English
Timeline
Call Center Sales Representative
Pa General Store
12.2025 - 01.2026
Home Health Caregiver
Successful Aging Care Net
12.2023 - 11.2025
Home Health Caregiver
Touching Hearts Senior Care
02.2022 - 10.2023
Home Health Aide
365 Health Services
03.2019 - 11.2020
High School Diploma -
Oic