Neja Jackson
Kennett Square
Summary
Higher education professional committed to guiding students through their enrollment journey with clarity, empathy, and efficiency. I find deep purpose in the connections formed with individuals seeking to further their education and am passionate about helping them navigate the admissions process. With experience across student affairs, enrollment management, and federally funded academic programs, I bring a holistic and student-centered approach to every role I serve.
Overview
6
6
years of professional experience
Work History
Senior Admissions Specialist
Lincoln University
2024.06 - Current
- Process undergraduate applications/transcripts via Common App, CBCA, Parchment, and NSCH within a 72-hour cycle.
- Guide prospective and returning students through document collection, enrollment steps, and deadlines.
- Identified and addressed concerns of incoming students and parents.
- Reviewed admissions applications and evaluated student credentials.
- Delivered supportive and knowledgeable counseling to students with enrollment or personal concerns.
- Provided support to students in need of various academic resources.
Coordinator of Upward Bound
Ivy Tech Community College
2023.08 - 2024.05
- Advised a cohort of 60+ first-generation and low-income high school students on academic progress and postsecondary planning.
- Assisting in developing and delivering programming for Saturday Academies and a six-week summer bridge program.
- Partnered with community organizations for recruitment and programming.
- Managed detailed program data, ensuring compliance with U.S. Department of Education TRIO grant standards.
- Gathered and organized materials to support operations.
Cashier / Hostess
Restaurant Associates
2019.03 - Current
- Managed point-of-sale operations and assisted with front-of-house logistics.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided professional and welcoming customer service in fast-paced hospitality settings, addressing customer concerns and answering questions about store policies with clarity and care.
Residential Director – Upward Bound Summer Academy
Lincoln University
2022.06 - 2022.07
- Provided direct supervision, emotional support, and academic structure for Upward Bound student residents.
- Enforced safety policies and facilitated community-building programming and weekly check-ins.
- Served as a bridge between residential life and academic teams.
Assistant to the Vice President of Student Success
Lincoln University
2022.01 - 2022.07
- Represented the Office of Student Success at campus events, serving as a liaison to students and external stakeholders.
- Handled confidential and sensitive information with discretion and tact.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed filing system, entered data and completed other clerical tasks.
Education
Bachelor of Science - Sociology
Lincoln University
Lincoln University, PA01.2021
Skills
- Student-Centered Communication
- Admissions Application Processing
- CRM & Student Information Systems
- Re-enrollment & Retention Strategy
- Event & Program Coordination
- FERPA Compliance
- Strategic Outreach
- Effective leadership
Timeline
Senior Admissions Specialist
Lincoln University
2024.06 - Current
Coordinator of Upward Bound
Ivy Tech Community College
2023.08 - 2024.05
Residential Director – Upward Bound Summer Academy
Lincoln University
2022.06 - 2022.07
Assistant to the Vice President of Student Success
Lincoln University
2022.01 - 2022.07
Cashier / Hostess
Restaurant Associates
2019.03 - Current
Bachelor of Science - Sociology
Lincoln University