Nekhyla Jones
Philadelphia
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Applebee's Neighborhood Grill & Bar. Proven ability to engage guests and manage multiple tables efficiently, ensuring high satisfaction levels. Proficient in cash handling and POS systems, contributing to seamless dining experiences and team success.
Overview
5
5
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
04.2025 - 10.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/ Bartender
Dickson Sport Bar and Grill
09.2024 - 01.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food delivery and quality assurance.
- Assisted in training new servers on menu items and service protocols.
Server
Logans Roadhouse Grill
09.2023 - 09.2024
- Adapted quickly to changing menu items and promotions, effectively communicating updates to guests.
- Handled customer inquiries and concerns professionally, resolving issues promptly to maintain loyalty.
- Participated in team training sessions, gaining knowledge of menu offerings and service techniques.
- Supported inventory management by restocking supplies and monitoring product levels during shifts.
Server
Buffalo Wild Wings
02.2021 - 02.2022
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Accurately processed orders using point-of-sale system, ensuring timely delivery of food and beverages.
- Collaborated with kitchen staff to manage food quality and presentation standards.
- Assisted in maintaining cleanliness and organization of dining area, promoting a welcoming atmosphere.
Education
High School Diploma -
Dickson County Highschool
Dickson, TN05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Applebee's Neighborhood Grill & Bar
04.2025 - 10.2025
Server/ Bartender
Dickson Sport Bar and Grill
09.2024 - 01.2025
Server
Logans Roadhouse Grill
09.2023 - 09.2024
Server
Buffalo Wild Wings
02.2021 - 02.2022
High School Diploma -
Dickson County Highschool