NELLY JEAN-PIERRE
Reading
Summary
Seeking a position in a dynamic organization where I can launch my career as a Dental Hygienist and work towards building a strong skill set. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team and personal goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Support
Helping Hands
08.2023 - Current
- Assist individuals with disabilities with their daily living activities
- Administer medication(s) according to guidelines
- Aid in implementing treatments, training programs, and developmental/behavioral plans, encourage community participation and document all observations and daily progress notes.
Deli Associate
Giant
08.2023 - Current
- Prepare food for customers, including slicing deli meats and cheeses, making sandwiches, and scaling and packaging items
- Offer samples to customers and greet them with great customer service.
Babysitter
Child Care Provider
01.2015 - Current
- Caring for children ages 1 through 12 years for families requesting my services including Family, Friends, and Church members
- The services I provide are authentic care to provide a fun healthy and safe environment under my care
- I assisted the children with homework, and preparation for baths to go to bed before parents arrived
- I kept the areas clean and tidy to prevent a safety hazard under my supervision
- The services I provided were excellent, families were worry free while their children were in my care.
Junior Account Manager
New York Tribeca Group
07.2023 - 08.2023
- Providing ongoing account support to existing or new clients
- Conducting sales research and identifying new sales opportunities
- Documenting clients' information and ensuring privacy to all information given from the client and creating long-term relationships with merchants to assist their needs in the future.
Server
American Diner
10.2022 - 06.2023
- Takes orders, answers questions about the menu and food, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.
Warehouse Worker
Dollar Tree
05.2022 - 10.2022
- Restocking shelves, accepting incoming orders, processing, and packing orders, counting inventory, and ensuring orders are shipped in a timely manner.
Customer Service Representative
Pandemic Unemployment Assistance
08.2021 - 05.2022
- Managing many inbound calls, identifying and assessing customer needs, providing accurate information, handling customer complaints, following communication procedures, and engaging customers in an interactive manner.
Warehouse Worker
Palmers
10.2020 - 08.2021
- Retrieve items needed from the inventory, check that they are in good condition, pack them securely, send items off for shipping, and maintain a clean work area
Sales Associate
Lane Bryant
08.2020 - 10.2020
- Greeting guests, ensuring good customer service, answering incoming phone calls, operating the cash register, keeping the store organized, and placing the latest items or sales out on display.
Hostess
The Works
09.2019 - 06.2020
- Greeting guests as they enter, seating guests at tables they prefer while keeping the server's rotation in mind, providing guests with great service and responding to any complaints or concerns, answering phone calls, and occasionally wiping down tables if needed.
Hostess
Sun & Surf Beach Club
07.2019 - 08.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Marshal
Laser Quest
11.2018 - 06.2019
- Customer service, hosted children's birthday parties as a Marshal, game assistance with explaining equipment safety and rules and obligations as a participant in a game of laser tag
- Removing debris from the arena and party stations
- Assisted front desk with registration and scheduling party events
- I performed cashier register duties including payments and counting money at night's end.
Hostess
Sun & Surf Beach Club
07.2018 - 08.2018
- Responsible for order taking, preparing drinks (Soda, Milk Shakes, Smoothies, etc.) removing debris from tables, and keeping areas neat and tidy
- Sweep and vacuum floors, assist in emptying trash receptacles, and replace the lining of trash cans.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Associates - Health Sciences
Reading Area Community College
Reading, PA08.2024
High School Diploma -
Wyomissing Area High School
Wyomissing, PA06.2020
Health Sciences
Berks Career & Technology Center
Leesport, PA6.2019
Skills
- Patient Care
- First Aid and Safety
- Mobility Support
- Guest Experience Management
- Cash Handling
- Microsoft Word
- Sales Expertise
- Active Listening
- Account Management
- Microsoft PowerPoint
Certification
First Aid Certification- American Red Cross, 9/2023
Expires: September 2025
AED Certification- American Red Cross, 9/2023
Expires: 9/2025
CPR Certification- American Red Cross, 9/2023
Expires: 9/2025
Refrences
College Professor, Reading, PA
Lonna Triechler - (610) 223-8402
Child Care Provider, Wyomissing, PA
Rosa Guzman- (610)-413-9298
Lane Bryant, Wyomissing, PA
Gina Arroyo- (484)-769-9401
Timeline
Direct Support
Helping Hands
08.2023 - Current
Deli Associate
Giant
08.2023 - Current
Junior Account Manager
New York Tribeca Group
07.2023 - 08.2023
Server
American Diner
10.2022 - 06.2023
Warehouse Worker
Dollar Tree
05.2022 - 10.2022
Customer Service Representative
Pandemic Unemployment Assistance
08.2021 - 05.2022
Warehouse Worker
Palmers
10.2020 - 08.2021
Sales Associate
Lane Bryant
08.2020 - 10.2020
Hostess
The Works
09.2019 - 06.2020
Hostess
Sun & Surf Beach Club
07.2019 - 08.2019
Marshal
Laser Quest
11.2018 - 06.2019
Hostess
Sun & Surf Beach Club
07.2018 - 08.2018
Babysitter
Child Care Provider
01.2015 - Current
Associates - Health Sciences
Reading Area Community College
High School Diploma -
Wyomissing Area High School
Health Sciences
Berks Career & Technology Center
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