Nevaeh Peterkin
Philadelphia
Summary
Dedicated professional skilled in customer service, team collaboration, and conflict resolution. Proven ability to manage cash operations and resolve customer issues effectively. Detail-oriented professional with experience in retail operations and customer service. Known for effective communication and time management skills, consistently contributing to a clean and organized work environment.
Overview
3
3
years of professional experience
Work History
Store Team Member
Jollibee
Philadelphia
10.2024 - Current
- Maintained cash register operations, ensuring proper balance at shift end.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Collaborated with team members to ensure a clean and organized workspace.
- Greeted customers and provided friendly customer service.
- Followed safety protocols while handling cleaning chemicals and materials.
- Prepared food items following safety and health regulations.
- Maintained the cleanliness of dining areas.
- Collaborated with team members to ensure timely service delivery.
- Trained new employees on food handling procedures and safety standards.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
Store Team Member
Sesame Place
Philadelphia
07.2024 - 10.2025
- Maintained cleanliness and organization of store displays and merchandise.
- Operated point-of-sale systems for accurate transactions and guest service.
- Collaborated with team members to ensure efficient store operations during peak times.
- Stocked shelves and replenished inventory to meet customer demands throughout the day.
- Engaged with guests to promote special events and merchandise offerings.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
- Assisted in stocking shelves with merchandise.
- Operated cash register to process sales transactions.
Volunteer
Elevating Horizons Learning Academy
Philadelphia
08.2022 - 08.2024
- Supervised children's activities and ensured a safe, engaging environment.
- Assisted teachers in implementing daily lesson plans and educational activities.
- Maintained cleanliness and organization of classrooms and play areas.
- Supported children during meal times, promoting healthy eating habits.
- Organized educational materials and resources for various classroom activities.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
Education
Some College (No Degree) -
Temple University
Philadelphia, PASkills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Food safety compliance
- Inventory management
- Communication
Timeline
Store Team Member
Jollibee
10.2024 - Current
Store Team Member
Sesame Place
07.2024 - 10.2025
Volunteer
Elevating Horizons Learning Academy
08.2022 - 08.2024
Some College (No Degree) -
Temple University
Similar Profiles
Eyn GumataotaoEyn Gumataotao
Kitchen Crew Member at JollibeeKitchen Crew Member at Jollibee
Christine Nicole HerreraChristine Nicole Herrera
Trainer at JollibeeTrainer at Jollibee
Corven KumCorven Kum
Service Crew at JollibeeService Crew at Jollibee
RIZALINE DELFINRIZALINE DELFIN
Kitchen Staff Member at JollibeeKitchen Staff Member at Jollibee
Mi’Kaila CraigMi’Kaila Craig
CNA at Episcopal HospitalCNA at Episcopal Hospital