Nialia Jetter
Pittsburgh
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
13
13
years of professional experience
Work History
Food Service Worker
UPMC
Pittsburgh
05.2022 - Current
- Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with patients
- Serves patient meal trays using the designated department script, to include proper patient identification
- Assembles meals according to diet orders, menus and patient / guest specific requirements
- Mentored and trained new team members, assisting them in developing confidence and demonstrating proper job procedures
Stand Manager
Aramark
Pittsburgh
08.2012 - Current
- Handled point-of-sale transactions, such as checks, cash, debit and credit card purchases, and refunds.
- Conducted inventory counts at beginning and end of shift
- Independently resolved issues with point-of-sale systems, card readers, and receipt printers to avoid customer delays
- Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction
- Provided support during busy periods by helping out with tasks such as taking orders or serving food.
- Monitored inventory levels to ensure adequate stock for peak times.
- Ensured compliance with health and safety regulations by conducting regular inspections of the premises.
- Responded promptly to inquiries from customers regarding product availability or pricing information.
Security Professional
Allied Universal
Pittsburgh
07.2017 - 12.2021
- Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks
- Performed safety and emergency evacuations for client needs and incidents
- Used two-way radios, mobile phones, and other technological devices to communicate with the security team and building supervisors
- Maintained my flexibility and adapted to new situations in rapidly changing environments
Education
Medical Assisting -
Kaplan Career Institute
Pittsburgh, PA05.2015
General Studies -
Perry Traditional Academy
Pittsburgh, PA06.2010
Skills
- Time management
- Food service
- Customer service
- Computer literacy
- Communication skills
- Microsoft excel
- Leadership
- Microsoft word
- Problem Resolution
Timeline
Food Service Worker
UPMC
05.2022 - Current
Security Professional
Allied Universal
07.2017 - 12.2021
Stand Manager
Aramark
08.2012 - Current
Medical Assisting -
Kaplan Career Institute
General Studies -
Perry Traditional Academy