Nicholas Davis

Culinary Service Associate

Tel Hai Retirement Community

03.2023 - Current

Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
Collaborated with team members to streamline processes and improve overall service efficiency.
Assisted customers with inquiries, resolving issues promptly for improved customer retention.
Developed strong relationships with clients through consistent communication and excellent service delivery.
Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
Provided accurate answers and solutions to customer concerns, inquiries and complaints.
Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Unloaded, loaded, and stocked merchandise.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Trained and taught 4 new employees in 2024.