Nicholas Engle
Chester Springs
Summary
I have lots of experience working to please guests and ensuring their satisfaction. I know how to manage my time and communicate with team members to keep the restaurant /store on track at a reasonable pace. I am able to adapt to new situations and problem solve in a timely manner. Most importantly I know how to relate and converse with guests in a way that positively reflects the values that my employer(s) promote daily.
Overview
2
2
years of professional experience
Work History
Dog Sitter
Neighbors, Friends, Family Etc
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
Cashier Trainer
Freddy's Frozen Custard & Steakburgers
07.2022 - Current
- Enhanced cashier efficiency by developing and implementing comprehensive training programs.
- Promoted a positive work environment by addressing cashier concerns and providing solutions to workplace challenges.
- Streamlined cashier onboarding process, resulting in reduced training time and faster integration into the team.
- Handled to-go food orders (bagged and checked orders to be handed out to guests or dashers).
- Interacted hospitably with guests to ensure their dining experience was as pleasant as possible.
Education
High School Diploma -
Downingtown East High School
Exton, PA06.2024
Skills
- Customer Service
- Product Recommendations
- POS Systems
- Payment Collection
- Customer Assistance
- Conflict Resolution
- Guest inquiries
- Product restocking
- Team Collaboration
- Effective Time Management
- Positive Attitude
Languages
Spanish
Professional Working
Timeline
Cashier Trainer
Freddy's Frozen Custard & Steakburgers
07.2022 - Current
Dog Sitter
Neighbors, Friends, Family Etc
High School Diploma -
Downingtown East High School
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