Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Awards
Generic

Nicholas Hewlett

Hookstown

Summary

Developed strong communication and conflict-resolution skills as a Guest Services Ambassador at Live Nation, with a proven ability to enhance guest experiences through attentive service and effective issue resolution. Skilled in engineering software and structural calculations, I bring a detail-oriented and analytical approach to problem-solving, ensuring accuracy, efficiency, and positive outcomes in both technical and customer-focused environments.

Overview

1
1
year of professional experience

Work History

Guest Service Representative

Live Nation
06.2025 - 07.2025
  • Assisted concert-goers by answering questions, addressing concerns, and providing guidance throughout the venue.
  • Supported smooth operations by helping guests exit efficiently and ensuring the event ran according to plan.
  • Maintained a positive guest experience by monitoring the venue and responding promptly to issues.
  • Participated in post-event cleanup to help restore the venue and prepare for future events.

Engineering Shadow

Civil and Environmental Consultants, Inc.
07.2024 - 08.2024
  • Assisted a structural engineer in performing load calculations and applied results using software such as Hilti and ForteWeb.
  • Observed water-based engineering structures during a site visit to Neville Island with a civil engineer.
  • Explored engineering software and reviewed project designs to enhance practical understanding of structural planning.
  • Gained familiarity with the NDS and SDPWS handbooks, reinforcing knowledge of structural safety standards.

Education

High School Diploma -

South Side Area School District
Hookstown, PA
06-2025

Skills

  • Customer service
  • Guest accommodations
  • Issue resolution
  • Guest relations
  • Computer skills
  • Detail-oriented

Accomplishments

  • Graduated as Valedictorian of the Class of 2025

Timeline

Guest Service Representative

Live Nation
06.2025 - 07.2025

Engineering Shadow

Civil and Environmental Consultants, Inc.
07.2024 - 08.2024

High School Diploma -

South Side Area School District

Awards

Valedictorian – Class of 2025

STEM Award - The Challenge Program Inc. 

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Nicholas Hewlett