Nicholas McConnell
State College
Summary
Proactive and adaptable individual with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
Hublersburg Inn
Hublersburg, PA
06.2023 - Current
- Delivered exceptional customer service in fast-paced environment.
- Assisted in training new staff on restaurant protocols and menu knowledge.
- Maintained cleanliness and organization of workplaceto enhance guest experience.
- Collaborated with staff to ensure timely food delivery and order accuracy.
- Resolved customer concerns promptly to foster positive experiences.
- Monitored table turnover rates to optimize seating efficiency during peak hours.
- Cultivated warm relationships with regular customers.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Summer Camp Counselor
Walker Township
Bellefonte, PA
06.2019 - 08.2025
- Supervised daily activities ensuring safety and engagement for all campers.
- Developed and implemented creative programs to enhance camper participation and enjoyment.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Education
High School Diploma -
Bellefonte Area High School
Bellefonte, PABachelor of Science - Data Science
Pennsylvania State University
University Park, PA12-2026
Skills
- Customer service
- Effective communication
- Works well with others
- Efficient
- Problem-solving
- Memory retention
- Conflict management and resolution
- Decision-making
- Attention to detail
- Customer relations
- Relationship management
Timeline
Restaurant Waiter
Hublersburg Inn
06.2023 - Current
Summer Camp Counselor
Walker Township
06.2019 - 08.2025
High School Diploma -
Bellefonte Area High School
Bachelor of Science - Data Science
Pennsylvania State University