Nicholas Miller
Grove City
Summary
Experienced in training new hires on company policies and safety protocols, ensuring compliance and operational efficiency. Developed daily operational reports that included sales figures and cash flow management, contributing to informed decision-making. Demonstrated strong analytical thinking and team collaboration skills through effective communication with customers regarding landscape services and maintenance. Proven ability to manage multiple tasks in a fast-paced environment while maintaining high standards of service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Night Manager
Johnny’s Pizza
Elwood City
09.2023 - Current
- Trained new hires on company policies, procedures and safety protocols.
- Created reports summarizing daily operations activities such as sales figures, cash flow management.
Grounds Crew Member
Grove City Country Club
Grove City
06.2023 - 08.2024
- Responded to customer inquiries regarding landscape services.
- Maintained irrigation systems by repairing broken lines and adjusting sprinkler heads.
- Assisted in the installation of new landscaping features such as trees, shrubs, and flower beds.
Customer Service Representative
Keystone Safari
Grove City
08.2021 - 08.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints promptly and efficiently.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Sales Representative
Burton Snowboards
Grove City
11.2021 - 03.2022
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Ensured to fit costumers with the hardware that would benifit them the most.
- Collaborated with marketing team to create promotional materials for products and services.
Education
Sports Management
Geneva College
Beaver Falls, PASkills
- Event management
- Sports marketing
- Analytical thinking
- Team collaboration
Certification
CPR Certified
Timeline
Night Manager
Johnny’s Pizza
09.2023 - Current
Grounds Crew Member
Grove City Country Club
06.2023 - 08.2024
Sales Representative
Burton Snowboards
11.2021 - 03.2022
Customer Service Representative
Keystone Safari
08.2021 - 08.2022
Sports Management
Geneva College