Nicholas Moreland
Pennsburg
Summary
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Montgomery County Correctional Officer
Montgomery County Correctional Facility (MCCF)
06.2022 - Current
- Experienced in dealing with individuals who have mental illness and health issues.
- Managed and maintained control over 200 inmates at a time.
- Experienced in responding to incidents immediately and in calm controlled manner.
- Possess great communication skills and able to resolve and de-escalate a situation.
- Trained in the Use of Wrist Restraints.
- Trained in Use of Force Techniques.
- Supervisor: Captain Horace, Flamer; 610-635-7144; may contact
- 40-85 hours /bi-weekly
FEMA Corps Member
AmeriCorps National Civilian Community Corps (NCCC) - FEMA Corps
04.2021 - 03.2022
- Experienced intermediately in Microsoft Suite and Microsoft Power Business Intelligence (Power BI)
- Managed and maintained a data Excel sheet.
- Experienced in the basics of Web NEMIS and Survey123
- Served as the Vehicle Safety Tools Coordinator (VST) to ensure the maintenance and safety of the van and people who accompany it.
- Delivered site safety briefing to ensure preparedness and wellbeing of the team.
- Managed and maintained a budget to ensure funding was allocated appropriately
- Possess customer service skills and experience while working at a warehouse market.
- Supervisor: TL Ryan Seng, 206-788-5227; may contact
- 40-70 hours/week
Disaster #DR-4611, New Orleans, Louisiana
Disaster Survivor Assistance
09.2021 - 10.2021
- Registered and referred people to FEMA’s Disaster Survivor Assistance (DSA) utilizing Web NEMIS.
- Canvased and visited over 1,000 homes that were directly impacted from Hurricane Ida.
- Referred survivors to other non-FEMA programs that provided disaster relief.
- Interacted and updated survivors on their cases and outlined future steps.
- Worked 50 to 70 hours weekly during the deployment.
- Utilized Survey123 and dropped over 1,000 pins at houses when canvasing
- 50-70 hours/week
Disaster #DR-4609-TN, Waverly, Tennessee
Disaster Survivor Assistance
08.2021 - 08.2021
- Worked with FEMA DSA to assist and give as much assistance to survivors at the shelters and designated areas.
- Assisted in the operation of supplying goods and information to the survivors who come to get assistance
- Registered and assisted survivors for FEMA Disaster Survivor Assistance and provided information about other disaster relief-related services.
- 50-70 hours/week
Community Analysis, Atlanta, Georgia
Office of Equal Rights, External Civil Rights Division
07.2021 - 08.2021
- Researched information on the state of Alabama and Georgia creating a state overview and developed 7 county analyses to ensure the community was equitably getting the resources they needed when a disaster occurs.
- Assembled the information in a PowerPoint into a presentable to show the communities that may have been underserved.
- Developed a template in Microsoft Power Business Intelligence (Power BI) that could be used as a possible option for the of an interactive and simple community analysis.
- Filled out an Excel Sheet which lists all the Stakeholders within the 3 most populated counties of Alabama following with their phone #, website URL, Address, and Point of Contact (POC) information if available.
- 40-50 hours/week
- Civil Rights Specialist
Disaster #DR-4530-OK Tulsa, Oklahoma
Office of Equal Rights, External Civil Rights Division
04.2021 - 06.2021
- Performed routine checks on each station in the COVID Vaccination Center (CVC) to make sure everything was going according to plan while in Operations.
- Supported stations at the CVC when needed which didn't exclude traffic control outside of the CVC.
- Assisted in the demobilization of the CVC by taking apart rooms that were in use and arranging them to their previous state prior to use.
- Executed weekly site inspection to ensure the site was ADA Compliant, also would make sure that posters that were posted around the CVC were up to date and accessible to everyone.
- Implemented community outreach in the City of Tulsa, Oklahoma looking for communities that had a higher SVI rating, CVR created a database that would keep track of the organizations, Zip codes, and how many fliers of Spanish and English handed out.
- 40/60 hours/week
- Civil Rights Specialist
Store Clerk
Redner’s Warehouse Market
01.2020 - 03.2021
- Operated cash register to record transactions accurately and efficiently.
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases, locate items and join reward programs.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Possess customer service skills and experience while working at a warehouse market
- 35/38 hours/week
Dishwasher
Catch 54
06.2019 - 08.2019
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or pans items used often by kitchen staff.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
- 40 hours/week
Camp Staff
Resica Falls Scout Camp, Cradle of Liberty Council
01.2016 - 01.2018
- Established camp sites for campers and staff
- Performed routine and emergency maintenance and repairs to various structures and systems on camp property
- Supervised junior staff members in the performance of maintenance and repair tasks
- Interacted with and supported adult and youth campers in various capacities as needed.
- Summers: 2016, 2017, 2018
- 40 hours/week
- Supervisor Steve Mach, 610-688-6900, may contact
Education
High School Diploma -
Upper Perkiomen High School
Pennsburg, PA06.2018
Skills
- Problem Solving Skills
- Intermediate Proficiency: Microsoft Suite and Power Bi
- Web NEMIS
- Survey123
- Active Listening Skills
- De-Escalation Skills
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Restraint techniques
- Safety and security
- Excellent communication
- Incident reporting
Accomplishments
- Eagle Scout
- Silver Congressional Award
- Gold Presidential Service Award
Certification
- Is800: National Response Framework, An Introduction 04/2021
- Is100: Introduction to the Incident Command System, ICS 100 04/2021
- Is200: Basic Incident Command System for Initial Response 04/2021
- Is700: An Introduction to the National Incident Management System 04/2021
- Power Bi Training 05/2021
- Intermediate Excel Training 05/2021
- Disaster Survivor Assistance Training 07/2021
- AMAC Training 07/2022
- Use of Wrist Restraints Training 07/2022
- Firearm Qualified Training 11/2024
Timeline
Montgomery County Correctional Officer
Montgomery County Correctional Facility (MCCF)
06.2022 - Current
Disaster #DR-4611, New Orleans, Louisiana
Disaster Survivor Assistance
09.2021 - 10.2021
Disaster #DR-4609-TN, Waverly, Tennessee
Disaster Survivor Assistance
08.2021 - 08.2021
Community Analysis, Atlanta, Georgia
Office of Equal Rights, External Civil Rights Division
07.2021 - 08.2021
FEMA Corps Member
AmeriCorps National Civilian Community Corps (NCCC) - FEMA Corps
04.2021 - 03.2022
Disaster #DR-4530-OK Tulsa, Oklahoma
Office of Equal Rights, External Civil Rights Division
04.2021 - 06.2021
Store Clerk
Redner’s Warehouse Market
01.2020 - 03.2021
Dishwasher
Catch 54
06.2019 - 08.2019
Camp Staff
Resica Falls Scout Camp, Cradle of Liberty Council
01.2016 - 01.2018
High School Diploma -
Upper Perkiomen High School
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