Summary
Overview
Work History
Education
Skills
Certification
Websites
Accomplishments
Timeline
Generic

Nicholas Pappas

Bethlehem

Summary

Results-driven Account Manager with proven success in vendor management and customer satisfaction across diverse sectors. Skilled in data analysis and communication, ensuring streamlined processes and enhanced client relationships.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Account Manager

On-Target Maintenance
Garnerville
06.2023 - Current
  • Administered payments for 60+ cleaning vendors, facilitated floor cleaning work orders for more than 1,000 Walgreens stores, and streamlined communication between vendors and store managers.
  • Attended trade shows and conferences to network with potential clients and partners.

Accounts Assistant

Redi-Cut Carpets
Mount Kisco
02.2019 - 09.2025
  • Provided administrative support by organizing files and maintaining document management system.
  • Cultivated relationships with key clients to enhance customer loyalty.
  • Answered store and merchandise questions and led customers to wanted items.

Front End Manager

ShopRite
Pearl River
05.2020 - 09.2021
  • Assisted in managing daily operations for front end staff and customer service.
  • Trained new team members on customer service standards and operational procedures.
  • Resolved customer complaints promptly to maintain high satisfaction levels.

Associate

Bounce N Jump Party Rentals
New City
05.2017 - 09.2019
  • Provided on-site support to ensure timely execution of party activities.
  • Ensured safety regulations were followed during events by monitoring activities closely.
  • Assisted in setting up decorations for parties, including hanging banners and streamers.

Education

Bachelor of Science - Business Management

SUNY New Paltz
New Paltz, NY
12-2021

Associate of Arts - Digital Communications And Media

SUNY Rockland Community College
Suffern, NY
05-2018

Skills

  • Account management
  • Attention to detail
  • CRM proficiency
  • Vendor management
  • Data analysis
  • Time management
  • Event planning
  • Python programming
  • UX/UI design
  • Visual design
  • Administrative support
  • Excellent communication skills

Certification

  • Certified Associate in Project Management (CAPM) - 2023

Accomplishments

  • Graduated Magna Cum Laude from SUNY New Paltz
  • Placed Top 5 in 2021 SUNY New Paltz Business Plan Competition

Timeline

Account Manager

On-Target Maintenance
06.2023 - Current

Front End Manager

ShopRite
05.2020 - 09.2021

Accounts Assistant

Redi-Cut Carpets
02.2019 - 09.2025

Associate

Bounce N Jump Party Rentals
05.2017 - 09.2019

Bachelor of Science - Business Management

SUNY New Paltz

Associate of Arts - Digital Communications And Media

SUNY Rockland Community College

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Nicholas Pappas