Nicholas Plouffe
Pittsburgh
Summary
Dynamic professional with extensive experience in customer-facing roles, recognized for exceptional problem-solving and time management skills. Proven track record of collaborating with teams to improve service delivery and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Valet Attendant
Lakeview Valet
Rochester
07.2025 - Current
- Parked and retrieved vehicles promptly for guests at multiple locations.
- Delivered exceptional customer service by addressing inquiries and requests efficiently.
- Fostered customer loyalty by expressing appreciation and inviting return visits.
Landscaper
Sam's Landscaping
Rochester
05.2023 - 06.2025
- Responded to client inquiries promptly, enhancing overall customer satisfaction.
- Coordinated with team members to achieve timely project completion and meet client expectations.
- Operated and maintained lawn care equipment, ensuring optimal performance and reliability.
Cashier
Dicks Sporing Goods
Rochester
08.2022 - 08.2024
- Processed customer transactions accurately through point-of-sale systems, contributing to seamless checkout experience.
- Managed cash drawer, ensuring accuracy in cash and credit transactions.
- Handled returns and exchanges in compliance with company policies.
- Assisted customers with product inquiries and store navigation, ensuring satisfaction and support.
- Delivered friendly service to create welcoming atmosphere and enhance overall shopping experience.
- Trained new cashiers on operational procedures and systems effectively.
Education
Bachelor of Science - Supply Chain Management
Duquesne University
Pittsburgh, PA05-2028
Skills
- Inventory Management
- Inventory control
- Customer Service
- Time management
- Problem solving
- Adaptable
- Team collaboration
- Critical Thinking
- Data analysis
Timeline
Valet Attendant
Lakeview Valet
07.2025 - Current
Landscaper
Sam's Landscaping
05.2023 - 06.2025
Cashier
Dicks Sporing Goods
08.2022 - 08.2024
Bachelor of Science - Supply Chain Management
Duquesne University