Nicholas Stehley
Mount Pleasant Mills
Summary
Resourceful professional specializing in satellite installation and customer service. Demonstrates efficiency in diagnosing technical issues to minimize downtime and enhance customer satisfaction. Experienced in training clients on system usage, contributing to improved first-call resolution rates.
Overview
16
16
years of professional experience
Work History
Satellite Technician
J&S Technologies Solutions Inc.
Shamokin Dam
06.2023 - Current
- Installed and serviced Dish Network, HughesNet, Starlink, and T-Mobile Internet systems for residential and business customers, ensuring reliable connectivity.
- Diagnosed and resolved technical issues efficiently to restore service and minimize downtime.
- Trained customers on system use, enhancing first call resolution and improving customer satisfaction scores.
Life Insurance Agent
Family First Life Emerald City
Scottsdale
02.2022 - 06.2023
- Conducted needs assessments via phone, video, and in-person meetings to align clients with suitable insurance plans.
- Obtained licenses for health, accident, life, and fixed annuity insurance after completing comprehensive training programs.
- Educated clients on life insurance products and options available.
- Assisted clients in completing applications and gathering necessary documentation.
- Developed personalized insurance plans based on client needs and financial goals.
Production Line Laborer
Wood-Mode
Kreamer
12.2022 - 05.2023
- Operated various machinery for production and assembly processes.
- Sorted and loaded cabinet components onto manufacturing lines to ensure efficient production flow.
- Collaborated with multiple departments to minimize downtime and sustain increased production rates.
- Assisted in loading and unloading materials for manufacturing tasks.
- Maintained clean and organized work areas to ensure safety compliance.
Wrapper/ Production Assistant
Apex Homes of PA
Middleburg
03.2022 - 08.2022
- Wrapped modular homes for transport and assisted with flooring installation to ensure readiness for delivery.
- Assisted in the setup and operation of machinery for various production tasks.
- Supported daily production schedules and ensured timely material availability.
- Coordinated with team members to maintain a smooth workflow on the production floor.
Order Selector
Weis Markets
Milton
08.2020 - 03.2022
- Selected and gathered orders accurately for timely distribution to stores.
- Operated electric pallet jacks to efficiently pick and stage store orders for timely delivery.
- Operated pallet jacks to efficiently transport products within the warehouse.
- Wrapped, labeled, and prepared pallets for shipment, surpassing daily production targets to enhance shipping efficiency.
- Inspected products for quality assurance before loading onto delivery trucks.
Order Selector (Temp)
Kelly Services
Milton
06.2020 - 08.2020
- Selected orders accurately using handheld scanning equipment.
- Operated electric pallet jacks to efficiently pick and stage store orders for timely delivery.
- Wrapped, labeled, and prepared pallets for shipment, surpassing production targets to ensure on-time dispatch.
- Organized and maintained inventory within warehouse environment.
- Collaborated with team members to ensure efficient order processing.
Dock Worker/ Forklift Operator
UPS Freight
Mechanicsburg
02.2020 - 03.2020
- Unloaded trailers efficiently using forklifts and pallet jacks to facilitate timely distribution.
- Loaded and unloaded freight using forklifts and hand trucks.
- Staged freight in designated loading areas to ensure on-time movement and minimize delays.
- Organized cargo in designated areas for efficient storage and retrieval.
- Inspected shipments for damages and discrepancies before processing.
Flooring Installer
Apec Homes
Middleburg
09.2019 - 02.2020
- Installed various types of flooring including hardwood, laminate, and tile.
- Installed hardwood, carpet, and snap together flooring, ensuring high-quality finishes and meticulous attention to detail.
- Prepared surfaces by measuring, cutting, and leveling flooring materials.
- Collaborated with team members to ensure project timelines were met efficiently.
Trimmer
National Beef
Selinsgrove
06.2019 - 09.2019
- Trimmed meat products to meet quality standards and specifications.
- Operated cutting tools and equipment safely and efficiently.
- Maintained cleanliness of work area to ensure safety compliance.
- Prepared and packaged meat, ensuring adherence to safety and quality standards to maintain product integrity.
Line & Prep Cook
Bj's Steakhouse
Selinsgrove
10.2018 - 07.2019
- Prepared meals across grill, fry, sauté and raw bar stations in a high-volume kitchen environment.
- Ensured quality and consistency in the cooking process.
- Executed daily prep while ensuring a clean and organized workstation for efficient service.
- Assisted in fryer, deli, salad, and pizza stations during peak service hours to enhance workflow.
Injection Operator
National Beef
Selinsgrove
03.2017 - 08.2018
- Monitored injection equipment, ensuring product distribution complied with specifications to maintain quality standards.
- Monitored quality control standards during production runs consistently.
- Operated equipment for meat processing and packaging efficiently.
- Collaborated with team members to maintain a safe work environment.
Grill Cook
Aramark
Selinsgrove
09.2015 - 03.2017
- Cooked menu items in high-volume kitchen, maintaining quality standards.
- Monitored cooking process to ensure consistency and quality.
- Executed daily prep tasks while maintaining a clean, organized workstation.
- Supported fryer, deli, salad, and pizza stations in a busy kitchen.
Grill Cook
Marzoni's Brick Oven & Brewing Co.
Selinsgrove
03.2015 - 05.2015
- Operated grill station, preparing diverse menu items to meet customer demand.
- Maintained quality and consistency of dishes while upholding cleanliness and safety standards.
- Supported kitchen operations during peak hours to enhance service efficiency.
Cashier
Dunkin'
Sunbury
11.2012 - 03.2015
- Delivered efficient customer service by handling transactions and fulfilling food and beverage orders.
- Brewed coffee and espresso drinks to customer specifications in a fast-paced café environment.
- Executed daily job duties, including prep and restocking, to maintain product freshness.
Busboy
Bj's Steakhouse
Selinsgrove
10.2010 - 04.2013
- Delivered fast, courteous table service by efficiently clearing, cleaning, and resetting tables to enhance guest experience.
- Supported servers by carrying food, drinks, and refilling supplies, ensuring smooth service during large parties.
- Ensured cleanliness and organization in dining area, contributing to a welcoming environment for guests.
Education
High School Diploma -
Selinsgrove Area High School
Selinsgrove, PA06-2014
Sun area technical school - Food Service
Sun Area Technical School
New Berlin, PA06-2014
Skills
- Satellite Installation
- Satellite Equipment Handling
- Signal Quality Assessment
- Technical installation
- Field Service
- Troubleshooting
- Problem Solving
- Logistics Operations
- Customer Engagement
- Sales
- Negotiation
- Training
- Team Collaboration
- Support
Timeline
Satellite Technician
J&S Technologies Solutions Inc.
06.2023 - Current
Production Line Laborer
Wood-Mode
12.2022 - 05.2023
Wrapper/ Production Assistant
Apex Homes of PA
03.2022 - 08.2022
Life Insurance Agent
Family First Life Emerald City
02.2022 - 06.2023
Order Selector
Weis Markets
08.2020 - 03.2022
Order Selector (Temp)
Kelly Services
06.2020 - 08.2020
Dock Worker/ Forklift Operator
UPS Freight
02.2020 - 03.2020
Flooring Installer
Apec Homes
09.2019 - 02.2020
Trimmer
National Beef
06.2019 - 09.2019
Line & Prep Cook
Bj's Steakhouse
10.2018 - 07.2019
Injection Operator
National Beef
03.2017 - 08.2018
Grill Cook
Aramark
09.2015 - 03.2017
Grill Cook
Marzoni's Brick Oven & Brewing Co.
03.2015 - 05.2015
Cashier
Dunkin'
11.2012 - 03.2015
Busboy
Bj's Steakhouse
10.2010 - 04.2013
High School Diploma -
Selinsgrove Area High School
Sun area technical school - Food Service
Sun Area Technical School