Reading
Nichole Bentley
Proctor And Administrative Leader
Hummelstown, PA
Summary
With a proven track record at MonitorEDU for enhancing test security and data accuracy, I bring meticulous attention to detail and a strong ability to proofread, ensuring error-free reports. My administrative support skills, coupled with a commitment to promoting academic integrity, have consistently improved operational efficiency and fostered a culture of trust and excellence.
Overview
17
17
years of professional experience
Work History
Proctor and Admistrative Lead
MonitorEDU
06.2020 - Current
- Reduced instances of cheating by vigilantly monitoring exam rooms and maintaining a professional presence.
- Assisted in the accurate recording of exam results by carefully checking answer sheets for completeness and compliance with marking standards.
- Enhanced test security by implementing strict proctoring protocols and procedures.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
Etsy Shop Owner
Etsy
11.2019 - 01.2021
- Designed visually-appealing product photography that showcased items effectively, leading to increased interest from shoppers.
- Implemented a customer feedback system to gather valuable insights for improving product offerings and overall shopping experiences.
- Analyzed sales data to identify trends and adjust inventory offerings accordingly for maximizing revenue.
- Fulfilled orders accurately while maintaining attention-to-detail in packaging design elements which contributed positively towards branding efforts.
- Organized seasonal promotions that generated excitement among shoppers, boosting sales during peak periods.
- Streamlined order processing procedures, resulting in faster shipping times and improved customer satisfaction ratings.
Painting Instructor
Progress Not Perfection
04.2019 - 10.2019
- Collaborated with colleagues to develop interdisciplinary projects, promoting artistic expression across multiple subjects.
- Promoted a culture of inclusivity within the classroom by celebrating cultural diversity in subject matter choices.
- Integrated art history into lessons as context for understanding various painting styles and techniques employed by master artists.
- Managed classroom effectively, ensuring a safe and nurturing environment conducive to learning and creativity.
- Assisted students in developing unique artistic skills and techniques.
- Taught classes on painting, collage, and color theory.
Painting Instructor
AMuse Uncorked
01.2014 - 04.2018
- Enhanced students'' painting skills by providing personalized feedback and tailored instruction.
- Managed classroom effectively, ensuring a safe and nurturing environment conducive to learning and creativity.
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
Client Relations Specialist
Neffsville Veterinary Clinic
03.2016 - 02.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Receptionist
Cedar Valley Psychiatry
10.2015 - 03.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Operated multi-line telephone system to answer and direct high volume of calls.
Golf Cart Attendant
Hershey Country Club
09.2013 - 10.2015
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Improved customer service by providing friendly and helpful assistance to golfers.
- Maximized revenue by effectively managing cart inventory and usage during peak hours.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Retail Inventory Associate
Talbots
09.2010 - 09.2013
- Utilized company software to input accurate data regarding product quantities and locations.
- Maintained a well-organized stockroom, ensuring easy access to products for retail staff.
- Improved stock rotation processes to minimize expired or obsolete products in the inventory.
- Assisted with managing incoming shipments, verifying accuracy of delivered goods against purchase orders.
- Streamlined the restocking process for improved product availability on store shelves.
Cashier
Wawa
01.2008 - 09.2010
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Fine Arts
Bucks County Community College
Newtown, PA 05.2001 -
High School Diploma -
Neshaminy High School
Langhorne, PA 05.2001 -
Skills
Proofreading
Data accuracy
Document Preparation
Meticulous attention to detail
Report Development
Independent worker
Error Detection
Data auditing
Technical Support
Administrative Support
Accomplishments
Completed the John Muir Trail in 2021
Completed the Tour Du Mont Blanc in 2023
Affiliations
Military Spouse
Interests
Learning
Travel
Art
Music
Hobbies
I have a deep passion for reading and learning, always eager to explore new ideas and gain knowledge. Traveling is another love of mine, as it allows me to experience different cultures and broaden my horizons. I am also deeply involved in the arts, finding joy in both creating and appreciating various forms of artistic expression. Music is a constant companion in my life, providing a rich and vibrant soundtrack to my daily activities.
Timeline
Proctor and Admistrative Lead
MonitorEDU
06.2020 - Current
Etsy Shop Owner
Etsy
11.2019 - 01.2021
Painting Instructor
Progress Not Perfection
04.2019 - 10.2019
Client Relations Specialist
Neffsville Veterinary Clinic
03.2016 - 02.2018
Receptionist
Cedar Valley Psychiatry
10.2015 - 03.2016
Painting Instructor
AMuse Uncorked
01.2014 - 04.2018
Golf Cart Attendant
Hershey Country Club
09.2013 - 10.2015
Retail Inventory Associate
Talbots
09.2010 - 09.2013
Cashier
Wawa
01.2008 - 09.2010
Associate of Arts - Fine Arts
Bucks County Community College
05.2001 -
High School Diploma -
Neshaminy High School
05.2001 -
Similar Profiles
Tina HerdleinTina Herdlein
Maintenance Secretary at Butler Area School DistrictMaintenance Secretary at Butler Area School District
Sally BowersSally Bowers
Packing Associate at Ten Thousand VillagesPacking Associate at Ten Thousand Villages
Hannah PeirceHannah Peirce
Sales Associate at The Free ShopSales Associate at The Free Shop