Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Bortner

Hanover

Summary

Dynamic professional with a background as a CNA at the Visiting Nurses Association, excelling in patient care and promoting independence. Recognized for exceptional customer service and attention to detail, I effectively managed high-pressure situations while ensuring compassionate support. Proven organizational skills and adaptability enhance my ability to thrive in diverse environments.

Overview

24
24
years of professional experience

Work History

Student

Penn State University, Mont Alto Campus
08.2024 - Current

Stay at Home Mom

03.2008 - 08.2024

-Managed the family home and finances

-Homeschooled my four children

-Served on the homeschool co-op board of directors

-Treasurer for the homeschool co-op

-Taught classes and planned field trips and events for the co-op



CNA

Visiting Nurses Association
03.2006 - 03.2008
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Cashier

New Windsor State Bank
02.2004 - 02.2006
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

CNA

Long View Nursing Home
01.2001 - 01.2004
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Associate of Science - Occupational Therapy Assistant

Penn State University, Mont Alto
12-2026

High School Diploma -

South Western High School
01-2001

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Problem resolution
  • Organization and time management

Timeline

Student

Penn State University, Mont Alto Campus
08.2024 - Current

Stay at Home Mom

03.2008 - 08.2024

CNA

Visiting Nurses Association
03.2006 - 03.2008

Cashier

New Windsor State Bank
02.2004 - 02.2006

CNA

Long View Nursing Home
01.2001 - 01.2004

Associate of Science - Occupational Therapy Assistant

Penn State University, Mont Alto

High School Diploma -

South Western High School
Nichole Bortner