Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Nichole B. Marshall
Johnstown
Work Preference
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Uncompromising work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Teller/Trust Investment Assistant
AmeriServ Financial
Johnstown
08.2012 - Current
- Supported investment advisors in client portfolio management tasks.
- Assisted in preparing financial reports for client meetings and presentations.
- Conducted market research to identify investment opportunities and trends.
- Managed scheduling and calendar coordination for multiple executives.
- Assisted in preparing reports and presentations for team meetings.
- Organized office supplies and maintained inventory levels efficiently.
- Handled incoming communications and directed inquiries to appropriate departments.
- Developed filing systems to enhance document retrieval and organization.
- Collaborated with colleagues to streamline administrative procedures and workflows.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Proofread content for typo-free emails and documentation.
- Conducted research on various topics as requested by management.
- Greeted visitors and provided general information about the company.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Developed and maintained filing systems for confidential documents and records.
- Compiled data from various sources into organized reports for review by management team.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Assisted in preparing detailed presentations for investment committee meetings.
- Supported due diligence processes for potential acquisitions and partnerships.
- Built relationships with clients, brokers, bankers, and other professionals in the finance industry.
- Assisted in the preparation of marketing materials for prospective investors.
- Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
- Prepared pitch books, briefs, and status reports.
- Determined and tracked budget expenses with accuracy and transparency.
- Assisted teams in troubleshooting complex spreadsheet issues effectively.
- Explained techniques for importing data from external sources into Excel worksheets.
- Received, sent and edited emails through Microsoft Outlook.
- Trained in-house users on advanced functionality of Excel and Microsoft Word.
- Created, saved and shared documents for internal team and customers.
- Maintained calendars, contacts and corresponding notes with Microsoft Outlook.
- Formatted and edited legal documents and redesigned in-house documents to reduce administrative time.
- Designed templates with hidden functionality to save time on repetitive tasks.
- Produced high-quality spreadsheets, documents and presentations for customer-facing and internal needs.
- Created tables to apply formulas and functions.
- Set up page layouts for margins, columns and printing.
- Integrated third-party applications with existing MS Office programs like Word or Excel for providing additional functionality to users.
Shift Supervisor
Rite Aid
Northern Cambria
02.2013 - 03.2015
- Supervised daily store operations and ensured compliance with company policies.
- Managed staff schedules and assigned tasks to maintain workflow efficiency.
- Trained new employees on customer service standards and operational procedures.
- Monitored inventory levels and coordinated restocking efforts with suppliers.
- Resolved customer complaints and provided effective solutions in a timely manner.
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Completed opening and closing duties to facilitate business operations.
- Addressed any issues that arose during the shift in a proactive manner.
- Resolved customer complaints and reported issues to senior management.
- Monitored staff performance to ensure quality standards were met.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Assisted upper management with daily operations to meet standards of service and quality.
- Conducted weekly inventory of supplies, equipment, and food items.
- Assisted customers with product selection when needed.
- Collaborated with team members to improve performance and implement training updates.
- Trained new employees on company policies and procedures.
- Supervised and led employees to maintain productivity and customer service levels.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Upheld company standards and compliance requirements for operations.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Utilized POS systems efficiently for order processing and inventory management.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Handled emergency situations with composure and in accordance with company guidelines.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Identified needs of customers promptly and efficiently.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Diagnostic Medical Sonographer
Lewistown Hospital, Indiana Regional Medical Cente
Lewistown
08.2011 - 08.2012
- Operated ultrasound equipment to perform diagnostic imaging procedures.
- Collaborated with physicians to determine appropriate imaging techniques.
- Maintained patient records and ensured confidentiality of medical information.
- Provided support during invasive procedures by positioning patients correctly.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
- Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
- Operated mobile imaging equipment to capture medical information at patients' bedsides, operating, and emergency rooms.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Communicated findings to physicians or other healthcare providers as appropriate.
- Strictly followed infection control guidelines while performing duties.
- Recorded pertinent information obtained from the patient's medical history.
- Participated in continuing education activities to maintain current competencies in sonography techniques.
- Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
- Performed abdominal, obstetrical, gynecological and vascular ultrasound examinations utilizing two-dimensional and Doppler technologies.
- Utilized independent judgment during the scanning process to obtain optimal images for diagnosis.
- Identified anatomical structures in real time imaging studies.
- Maintained accurate records of all exams performed in accordance with departmental policies and procedures.
- Demonstrated knowledge of anatomy, physiology and pathology related to sonography studies.
- Adjusted patient positions to obtain best sites and angles to obtain necessary information from each scan.
- Met with pregnant patients to carry out initial, 12-week, anatomy, growth and other required types of scans on developing embryos and fetuses.
- Used ultrasound equipment to produce and record images of internal structures, blood movements, bodily masses and target concerns such as fluid accumulations.
- Made independent decisions about appropriate length and scope of examinations based on physician directives and findings during scans.
- Set machine parameters and adjusted during exams.
Education
Data Analytics
Coursera
03.2026 - 03.2026
Microsoft Office Specialist - Microsoft Office
Rutgers University
New Brunswick, NJ 01.2019 - 03.2019
Associate of Science - Diagnostic Medical Sonography
South Hills School of Business And Technology
State College, PA 01.2008 - 06.2011
Skills
- Microsoft Office certified
- Office administration
- Effective communication with coworkers and external clients
- Performance reporting
- Meticulous attention to detail
- Uncompromising work ethic
- Problem solving
- Process improvement
- Office management
- Expense reporting
- Critical thinking
Certification
- MOS (Microsoft Office Specialist) - certified in 2019
References
References available upon request.
Timeline
Data Analytics
Coursera
03.2026 - 03.2026
Microsoft Office Specialist - Microsoft Office
Rutgers University
01.2019 - 03.2019
Shift Supervisor
Rite Aid
02.2013 - 03.2015
Teller/Trust Investment Assistant
AmeriServ Financial
08.2012 - Current
Diagnostic Medical Sonographer
Lewistown Hospital, Indiana Regional Medical Cente
08.2011 - 08.2012
Associate of Science - Diagnostic Medical Sonography
South Hills School of Business And Technology
01.2008 - 06.2011