Summary
Overview
Work History
Education
Skills
Certification
Websites
Awards
Affiliations
Timeline
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Nicholas Brown

Wayne,PA

Summary

SIU Claims Specialist | Investigator of the year| Coverage and Liability Strategy | SIU Investigations | Litigation Support | Regulatory Compliance | Mentor | Career-Driven


Results-driven insurance professional with over eight years of insurance experience leading complex fraud and special investigation claims across Professional Liability, General Liability, D&O, E&O, Employment Practice Liability, Excess coverage, Umbrella coverage, Crime, Fiduciary, Cyber, and Pollution Liability, Malpractice, and Property Claims. Proven expertise in conducting EUOs, managing vendors, and partnering with legal teams to drive resolution and mitigate exposure. Known for sharp analytical judgment, regulatory compliance insight, and a strong commitment to claim integrity and investigative excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

SIU Claims Specialist

USLI
01.2023 - Current
  • Managed 250 or more high-complexity SIU claims including Professional Liability, General Liability, D&O, E&O, Employment Practice Liability, Excess coverage, Umbrella coverage, Crime, Fiduciary, Cyber, and Pollution Liability, Malpractice, and Property Claims with an emphasis on early detection and strategic intervention in fraudulent losses.
  • Conducted coverage analysis across Professional Liability, General Liability, D&O, E&O, EPL, Excess coverage, Umbrella cover-age, Crime, Fiduciary, Cyber, and Pollution Liability, Malpractice, and Property Claims with an emphasis on early detection and strategic intervention in fraudulent losses.
  • Partnered with legal counsel and vendors (forensic experts, surveillance firms) to resolve high-exposure claims.
  • Ensured regulatory compliance by filing state fraud reports and maintaining investigation documentation.
  • Deliver fraud training to claims staff, sales team, underwriting, compliance, and new hires to strengthen internal fraud detection capabilities.

Investigations Claims Manager

CoventBridge Group
01.2022 - 12.2022
  • Directed a regional team of 30 investigators across the Northeast and Central U.S., managing multi-line fraud investigations involving General Liability, Professional Liability, Cyber, Property, and Government claims.
  • Oversaw a portfolio of 250+ fraud, waste, and abuse investigations annually, ensuring quality, compliance, and timely resolution under both state and federal regulatory standards.
  • Spearheaded fraud identification training that reduced false positives by 30%, enhancing accuracy and investigative efficiency across the team.
  • Collaborated with internal legal counsel and external law enforcement on complex case files, contributing to successful fraud recovery efforts exceeding $500K.
  • Delivered expert witness testimony in court and administrative hearings, supporting legal out comes through clear, fact-based investigative reports.
  • Improved case turnaround time by 20% through implementation of streamlined workflow systems and stronger vendor accountability processes.

Senior Investigations Claims Manager

Allied Universal Compliance & Investigations
03.2017 - 12.2021
  • Supervised a team of 20+ field investigators managing nationwide SIU and surveillance operations across diverse lines including Workers’ Comp, Auto-Liability, GL, Professional Liability, D&O, Cyber, and Property claims.
  • Directed investigative strategy for corporate and government clients, overseeing hundreds of high-stakes fraud cases annually with exposure often exceeding $1M per case.
  • Audited investigator reports and video documentation to ensure 100% compliance with legal and client-specific standards, reducing reporting errors by 35%.
  • Designed and launched a formal training program that equipped new hires and senior investigators with advanced surveillance techniques, legal protocols, and ethical standards, resulting in faster onboarding and improved investigation quality.
  • Testified in 30+ administrative hearings and criminal cases, providing court-admissible evidence and expert insights that supported favorable outcomes.
  • Acted as lead investigative consultant on complex internal fraud, HR, and compliance matters, collaborating with legal and executive leadership.
  • Maintained strong client relationships through consistent communication, custom reporting, and proactive fraud prevention recommendations.

Education

Bachelor of Science - Criminal Justice

Lincoln College of New England
Southington, Connecticut
12.2015

Skills

  • Fraud Investigation & Risk Management
  • Claims Management Expertise
  • Legal Practices & Compliance
  • Interviewing and Cross-Examination Techniques
  • Strategic Case Management
  • Fraud Pattern Assessment
  • Surveillance & Covert Operation
  • Conflict Resolution
  • Internal Investigations
  • Supplier relationship management
  • Team Leadership, Mentorship, & Staff Development
  • Advanced Investigative Software and programs (NICB, LexisNexis, ISO, Verisk, TLO, Social Discovery)
  • MS Office Suite (Word, Excel, PowerPoint)
  • Settlement Management
  • Business Consulting

Certification

  • Chartered Property Casualty Underwriter (CPCU)
  • Associate in Risk Management (ARM)
  • Associate in Claims (AIC)
  • Associate in Data Analytics (AIDA)
  • Associate in Insurance (AINS)
  • Associate in Insurance Services (AIS)
  • Associate in Regulation and Compliance (ARC)
  • Senior Claims Law Specialist (SCLA-Gold)
  • Property Casualty Law Specialist (PCLS)
  • Legal Principles Claim Specialist (LPCS)
  • Casualty Claim Law Specialist (CCLS)
  • Workers’ Comp Law Specialist (WCLS)
  • Fraud Claim Law Specialist (FCLS)
  • Automobile Claim Law Specialist (ACLS)
  • Texas All-lines Adjuster License
  • Robert Reid Certification-Cross Examination.
  • Registered Professional Liability Underwriter (RPLU)

Awards

2020 North East Investigator of the Year - Allied Universal Compliance and Investigations, 2024 Nerd Award – (Obtaining 10 or more designations) - USLI

Affiliations

  • Philadelphia Loss Conference | Events Committee Member | June 2022 – Present
  • Participate in knowledge-sharing and professional development with fellow investigators and industry professionals involving insurance
  • Structured and coordinated events for the conference group.

Timeline

SIU Claims Specialist

USLI
01.2023 - Current

Investigations Claims Manager

CoventBridge Group
01.2022 - 12.2022

Senior Investigations Claims Manager

Allied Universal Compliance & Investigations
03.2017 - 12.2021

Bachelor of Science - Criminal Justice

Lincoln College of New England

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