Nick Steller
Philadelphia
Summary
Dedicated professional with strong skills in client relationship management and recruitment process improvement. Proven ability to enhance candidate experiences and streamline processes, ensuring alignment with organizational needs.
Overview
7
7
years of professional experience
Work History
Business Services Administrator
EDSI Solutions
04.2023 - Current
- Oversaw budget tracking and reporting functions, ensuring alignment with strategic objectives and financial guidelines.
- Assisted in the development of business strategies by analyzing market trends and competitor data.
- Oversaw the on-the-job training program in collaboration with the WIOA team.
Fulfillment Specialist
EDSI Solutions
03.2021 - 04.2023
- Conducted comprehensive candidate screenings and interviews to ensure alignment with organizational needs.
- Utilized applicant tracking systems to streamline recruitment processes and improve candidate experience.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Business Service Representative
EDSI Solutions
02.2019 - 03.2021
- Assisted clients in navigating services and resources to enhance their employment opportunities.
- Maintained accurate records of client interactions and service outcomes using CRM software.
- Collaborated with team members to streamline processes, improving response times for client inquiries.
- Conducted follow-up communications with clients to ensure satisfaction and address any concerns.
Education
James Madison University
Harrisonburg, VASkills
- Recruitment process improvement
- Administrative support
- Client relationship management
- Candidate and client relations
- Networking
Timeline
Business Services Administrator
EDSI Solutions
04.2023 - Current
Fulfillment Specialist
EDSI Solutions
03.2021 - 04.2023
Business Service Representative
EDSI Solutions
02.2019 - 03.2021
James Madison University