Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Ardabell

Smithfield

Summary

Dynamic professional with a proven track record at Family Ties Care LLC, excelling in client engagement and problem-solving. Adept at fostering teamwork and developing innovative solutions, I leverage compassionate listening and strategic task management to enhance client outcomes. Committed to creating supportive environments that promote positive relationships and effective conflict resolution.

Overview

7
7
years of professional experience

Work History

Paraprofess

Family Ties Care LLC
10.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Identified issues, analyzed information and provided solutions to problems.

Prevention Specialist

Fayette County Drug And Alcohol Commisson
05.2023 - 09.2024
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Facilitated group and individual therapy in outpatient setting.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
  • Monitored client progress to make necessary adjustments for client success.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.

Teacher's Assistant

Seton Hill Child Services
02.2023 - 05.2023
  • Supported classroom activities, tutoring, and reviewing work.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Completed daily reports on attendance and disciplinary performance.
  • Maintained safety and security by overseeing students in recess environments.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Supported classroom maintenance and upkeep, organizing books, and materials.

Head Cashier

Lowe's Home Improvement
02.2022 - 12.2022
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Processed both cash and card purchases and returns.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Educated employees on register use, merchandising, and customer service.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Facilitated and logged store opening, closing, and shift changes.

Residential Supervisor

Arc of Fayette County
08.2020 - 06.2021
  • Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
  • Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
  • Coordinated all staffing schedules and made sure that each shift had adequate coverage.
  • Scheduled fun social and recreational activities for residents.
  • Promoted positive relations between residents and staff.
  • Solved grievances and complaints by collaborating with residents.
  • Supported personal needs of residents dealing with diverse conditions.

General Merchandise Supervisor

Sam's
09.2018 - 05.2019
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Negotiated pricing with vendors to achieve maximum profitability.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Collaborated with marketing team for prompt promotion of products.

Education

Adult Education - Education

Pennsylvania State University
University Park, PA
04-2016

Skills

  • Leadership development
  • Client engagement
  • Problem-solving skills
  • Positive interpersonal skills
  • Strategic task management
  • Effective conflict resolution
  • Multitasking Abilities
  • Compassionate listening
  • Compassionate client care

Timeline

Paraprofess

Family Ties Care LLC
10.2023 - Current

Prevention Specialist

Fayette County Drug And Alcohol Commisson
05.2023 - 09.2024

Teacher's Assistant

Seton Hill Child Services
02.2023 - 05.2023

Head Cashier

Lowe's Home Improvement
02.2022 - 12.2022

Residential Supervisor

Arc of Fayette County
08.2020 - 06.2021

General Merchandise Supervisor

Sam's
09.2018 - 05.2019

Adult Education - Education

Pennsylvania State University

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Nicole Ardabell