Nicole Battaglio
Mont Clare
Summary
Experienced Care Manager with over seven years of progressive experience supporting older adults and their families through comprehensive assessments, individualized care planning, advocacy, and ongoing care coordination. Strong background in dementia care, interdisciplinary collaboration, family communication, and community resource navigation. Currently pursuing a Master of Social Work to further enhance clinical judgment, ethical practice, and person-centered care delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Care Manager
Senior Helpers
Havertown
10.2024 - Current
- Conduct comprehensive holistic assessments addressing cognition, physical functioning, mental health, and support systems.
- Manage an active caseload of 70+ clients while developing and maintaining individualized care plans.
- Provide ongoing communication and advocacy for clients and families via phone, email, and in-person meetings.
- Oversee service delivery and caregiver performance to ensure quality outcomes.
- Maintain accurate and timely case documentation to support continuity of care.
Memory Care Director
Distinctive Living
Huntingdon Valley
01.2023 - 09.2024
- Directed daily operations of an 18-bed secured dementia care unit.
- Completed resident assessments and developed personalized care plans.
- Maintained compliance with state regulations and organizational standards.
- Facilitated monthly family support groups and provided caregiver education.
- Collaborated with physicians and outside providers to coordinate care.
Memory Care Director
Genesis Healthcare
Paoli
06.2021 - 12.2023
- Managed day-to-day operations of a 30-bed secured memory care unit.
- Conducted pre-admission screenings and comprehensive assessments.
- Developed and monitored individualized service plans.
- Collaborated with DHS, AAA, hospice agencies, and community providers.
- Ensured compliance with local and state regulations.
Life Enrichment Manager
Sunrise Senior Living
Newtown Square
11.2017 - 06.2021
- Designed and implemented therapeutic programming for residents in a secured dementia care unit.
- Supported residents’ emotional well-being and social engagement.
- Collaborated with care teams and families to align programming with care plans.
Education
Master of Social Work (MSW) -
Eastern University
St. Davids, PA 12.2027
Bachelor of Science - Psychological and Social Sciences
Penn State University
Abington, PA06.2017
Skills
- Geriatric care management
- Comprehensive psychosocial and functional assessments
- Individualized care plans and written reports
- Client and family advocacy
- Interdisciplinary team collaboration
- Community and healthcare resource coordination
- Dementia and memory care expertise
Certification
Certified Dementia Practitioner (CDP), 01/01/21, Present
Timeline
Care Manager
Senior Helpers
10.2024 - Current
Memory Care Director
Distinctive Living
01.2023 - 09.2024
Memory Care Director
Genesis Healthcare
06.2021 - 12.2023
Life Enrichment Manager
Sunrise Senior Living
11.2017 - 06.2021
Master of Social Work (MSW) -
Eastern University
Bachelor of Science - Psychological and Social Sciences
Penn State University