NICOLE CARDILLO
Pittsburgh
Summary
graduated nursing school April of 2024 and recently passed NCLEX, currently waiting on license. Can easily adapt to my environment and enjoy continuous learning opportunities. Always looking for opportunities to grow in work and enjoy working along side other people who are open to giving feedback on areas that can be strengthened. Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
5
5
years of professional experience
Work History
Medical Assistan
Elevation Medical Weight Loss
Shadyside, PA
11.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Bay Host
Top Golf Pittsburgh
Pittsburgh, PA
05.2022 - Current
- Communicated professionally with customers, colleagues, and supervisors
- Processed credit card transactions, gift cards, and cash payments
- Assigned and arranged tables for large groups
- Trained new servers in company policies, guest service standards, and best practices
- Listened to guest needs and responded promptly for personalized service
- Provided exceptional customer service by addressing and resolving guest concerns or complaints
Front of House/Expo
Mediterra Cafe
Mt Lebanon, PA
02.2020 - 05.2022
- Responded professionally to customer complaints, offering solutions in line with company policies
- Assisted in training new front-of-house team members in company policies and procedures
- Operated cash register and processed payments accurately for guest transactions
- Greeted customers with warm smile and friendly voice to promote welcoming environment
- Communicated with peers to navigate duties and responsibilities
Education
Diploma -
Montour High School
Mckees Rocks, PA06.2017
Associate in Nursing - Nursing
Shady Side School of Nursing
04.2024
Skills
- Ability to respond calmly in high stress situations
- Understanding of medical terminology
- Ability to communicate accurately
- Maintain a clean and organized environment
- Ability to complete tasks in a timely manner
- Ability to communicate with a team
- Problem-solving skills
- HIPAA compliance
- Customer service
- Patient scheduling
- Medical terminology
- Vital sign monitoring
Timeline
Medical Assistan
Elevation Medical Weight Loss
11.2024 - Current
Bay Host
Top Golf Pittsburgh
05.2022 - Current
Front of House/Expo
Mediterra Cafe
02.2020 - 05.2022
Associate in Nursing - Nursing
Shady Side School of Nursing
Diploma -
Montour High School
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