Adaptable and quick-thinking, with strong ability to remain calm under pressure and manage multiple tasks simultaneously. Possesses foundational knowledge in emergency response protocols and proficient in operating communication systems and data entry. Dedicated to ensuring efficient and effective communication to support public safety and emergency services.
Overview
4
4
years of professional experience
Work History
Emergency Medical Technician
Hollidaysburg American Legion Ambulance Service
06.2020 - 05.2024
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Emergency Telecommunicator
Blair County 911
08.2022 - 07.2023
Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
Managed radio communications between dispatch center and responding units during major incidents or events.
Developed strong rapport with field personnel, fostering teamwork in emergency situations.
Reduced miscommunications by providing clear and concise instructions to responders in high-pressure scenarios.
Maintained high-quality records of all dispatched calls for future reference and analysis.