Nicole Hershberger
South Park Township
Summary
Goal-driven Graphic Designer with expertise in visual communication and technical skills. Proficient in desktop publishing and graphic design software, delivering impactful designs. Strong collaboration and communication abilities enhance team dynamics. Committed to professional growth and supporting organizational objectives.
Overview
12
12
years of professional experience
Work History
Freelance Graphic Designer
Self-employeed
01.2021 - Current
- Oversaw product design, print design and marketing collateral from concept to completion
- Fostered relationships with retail clients through effective communication, negotiation and collaboration.
- Leveraged proficiency in Adobe InDesign, Photoshop, and Illustrator to design catalogs, posters, and other promotional materials.
- Conferred with clients to determine requirements and layout designs.
- Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Managed multiple design projects simultaneously, ensuring timely delivery and adherence to brand standards.
- Implemented client feedback into design revisions, ensuring final deliverables met project requirements.
Bartender
Puttshack
Pittsburgh
11.2024 - Current
- Developed good working relationships with fellow employees through effective communication.
- Demonstrate meaningful care for the customers' experience by going above and beyond.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of the bar area, glassware, utensils, and equipment during the shift.
Bartender / Previous Head Bartender
Bar Louie - North Shore
Pittsburgh
04.2022 - Current
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new bartenders on drink preparation, proper techniques for mixing drinks, and upselling techniques.
- Effectively multitasked within a fast-paced environment, while greeting guests with friendliness and professionalism.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Maintained safety, sanitation, and organization standards with firm enforcement amongst bar staff.
- Monitored bar inventory and promptly restocked low items before depletion.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
Head Bartender
The Fifth Local Alehouse and Eatery
Johnstown
02.2021 - 05.2023
- Managed bar area, cocktail design, inventory, and compliance with regulations.
- Monitored cash register transactions to ensure accuracy of sales data throughout shifts.
- Created signature beverages to drive patron loyalty and elevate customer experience.
- Reinvented classic cocktails to enhance new menu options and boost sales.
- Introduced seasonal and special events menu items, resulting in increased monthly revenue.
- Maintained clean work area adhering to health regulations and safety standards.
- Performed opening and closing duties, including setting up equipment and restocking items.
- Collected and organized daily till totals and tips for accurate financial reporting.
- Assigned servers to specific tasks and duties throughout the shift.
- Ordered necessary supplies such as glassware and garnishes when needed.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
Bartender
Indiana Country Club
Indiana
07.2019 - 06.2021
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Displayed and retained extensive knowledge of bar inventory and menu options to prepare drinks and make food recommendations.
- Conducted regular inspections of the premises to identify any maintenance needs.
- Greeted customers and provided service to ensure satisfaction throughout their dining experience.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Performed opening and closing duties including restocking supplies.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Completed regular bar inventories and daily requisition sheets.
Server / Bartender
Johnstown Inn
Johnstown
12.2013 - 10.2019
- Maintained knowledge of daily specials, new menu items, and promotions.
- Delivered exceptional customer service to enhance guest satisfaction.
- Ensured courteous and efficient service by addressing feedback and resolving issues promptly.
- Exhibited professionalism to encourage patron inquiries and order placements.
- Trained new employees on operational procedures and customer service standards.
- Managed bar area, designed cocktails, maintained inventory, and ensured regulatory compliance.
- Balanced daily registers and generated sales reports for management review.
Education
Bachelor of Science And Fine Arts - Graphic Design
Indiana University of Pennsylvania
Indiana, PA12-2020
Skills
- Customer service
- Creative problem solving
- Leadership skills developed through project management
- Time management
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Microsoft Office
- Illustration
- Digital graphic and media design
Affiliations
- Daily sketching elevates creativity and problem solving skills
- Hikes and time spent in nature restore focus and creative inspiration
- Nature has the ability to evoke logic which empowers growth for new goals and objectives
- Exercise acts as a stress relief, mental clarity, and bring forth a strong-driven mindset throughout the day
Accomplishments
- Summa Cum Laude gradate at Indiana University of Pennsylvania
- Deans List 2018-2020
Timeline
Bartender
Puttshack
11.2024 - Current
Bartender / Previous Head Bartender
Bar Louie - North Shore
04.2022 - Current
Head Bartender
The Fifth Local Alehouse and Eatery
02.2021 - 05.2023
Freelance Graphic Designer
Self-employeed
01.2021 - Current
Bartender
Indiana Country Club
07.2019 - 06.2021
Server / Bartender
Johnstown Inn
12.2013 - 10.2019
Bachelor of Science And Fine Arts - Graphic Design
Indiana University of Pennsylvania
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