Experienced professional with a strong background in customer service and bakery operations, bringing a proven ability to manage teams, optimize daily processes, and deliver outstanding client experiences. Skilled in staff training, scheduling, and performance management while also overseeing product quality, inventory control, and compliance with food safety standards. Prioritizing customer loyalty through attentive service and problem resolution, insuring repeat business and community trust. Combines hands on leadership with organizational efficiency to create smooth operations and fast paced environments while maintaining high service standards.