Nicole Kukla

First line of aid for mental health

Guiding youth patients through treatment plan

Provide support individually and in group therapeutic activities

Ensuring that safety protocols are followed within the unit

Providing excellent customer service by prioritizing guest satisfaction and needs

Exceptional teamwork skills with front and back of the house

Fast and efficient work ethic while providing quality service

Collaborated with mental healthcare professionals to obtain data and formulate treatment plan for patients

Conducted Telehealth appointments, administered treatments

Scribing, knowledge of medical scribing system to update charts

Excellent customer service provided in fast-paced environment

Multi-tasking in a high volume environment

Managed inventory levels and restocking supplies

Prepared high-quality food, drinks, and service in a fast-paced environment

Trained new members on customer service standards and operational procedures

Upholding hygiene standards for environment and created welcoming atmosphere