Summary
Overview
Work History
Education
Skills
Personal Skills
Timeline
Generic

Nicole L. Hays

Pittsburgh,PA

Summary

Dedicated and hard-working individual seeking long-term employment in a position to fully utilize skills. Renowned for honesty, integrity, and unwavering commitment to achieving goals. Possesses a firm understanding of priorities and deadlines. Track record of consistently delivering results. Eager to contribute expertise and make a valuable impact within an organization.

Overview

19
19
years of professional experience

Work History

Administrative Assistant

Confidential Company
11.2024 - Current
  • Answer incoming calls, schedule jobs, follow-up with customers and staff members to complete the scope of work in a timely manner.
  • Contact customers with any outstanding account balances and provide detailed options to collect the amount owed sufficiently.
  • Human Resource functions to include hiring, training, performance evaluations, benefit enrollments, and vehicle management.
  • Prepare financial documents accurately and efficiently.
  • Maintain a clean and well organized office environment.


AP/HR Administrator

Firewater Response, LLC
12.2018 - 11.2024
  • Manage accounts payable through Sage 50 for 6 entities.
  • Schedule showings, complete background checks, create property leases, process tenant payments, handle maintenance requests.
  • Human Resource functions to include recruiting, on-boarding, off-boarding, and benefit enrollments.
  • Maintain up-to-date Vendor Certificates of Insurance and W9s.
  • Assist in managing CRM platform for marketing and advertisement purposes.
  • General office duties to include maintaining inventory and supplies.

Assistant Accounting/Post Closing Manager

Victorian Finance, LLC
04.2012 - 12.2018
  • Manage accounts payable/receivable through QuickBooks.
  • Monthly payments from clients’ escrow accounts.
  • Organize and distribute 1099’s annually.
  • Human Resource on-boarding.
  • Prepare loan packages for post-closing Investors.

Accounting/HR Supervisor

SMARTSolution Technologies, L.P.
06.2008 - 04.2012
  • Manage accounts payable/receivable through QuickBooks.
  • Process employees’ bi-weekly payroll and expense reports.
  • Handle client collections/past due accounts.
  • Customer service and administrative tasks.
  • Safety Committee Management.

Bank Teller

Iron and Glass Bank
01.2006 - 06.2008
  • Process transactions through EZ Teller System.
  • Process customer deposits/cash checks.
  • Count and balance cash drawers daily.
  • Control the vault and balance the ATM machine.
  • Offer products and services to customers.

Education

High School Diploma
Pittsburgh, PA
06-2006

Skills

  • Financial Operations for Multi-Million Dollar Company
  • HR Management for 25 Employees
  • 15 Years Accounting Software Experience (QuickBooks & Sage)
  • CRM Platform Experience to include Fresh Sales, Pipedrive, AppFolio, Markate
  • Microsoft Certified (Word, Outlook, Excel, PowerPoint)
  • Tremendous Organizational Skills and Extremely Fast Typist (90 WPM)

Personal Skills

Independent, self-motivated, responsible, trustworthy, detail oriented, team player, exemplary attendance record, incredibly organized, professional, immense communication skills, computer literate, kind and personable.


Thank you for your time and consideration.

Timeline

Administrative Assistant

Confidential Company
11.2024 - Current

AP/HR Administrator

Firewater Response, LLC
12.2018 - 11.2024

Assistant Accounting/Post Closing Manager

Victorian Finance, LLC
04.2012 - 12.2018

Accounting/HR Supervisor

SMARTSolution Technologies, L.P.
06.2008 - 04.2012

Bank Teller

Iron and Glass Bank
01.2006 - 06.2008

High School Diploma
Nicole L. Hays