Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Other Related Experience
Community Service
Generic

Nicole M. Agostinelli

Coraopolis,PA

Summary

Compassionate in providing excellent customer service. Enthusiastic and energetic in all work environments. Highly experienced in retail management. Emphasis on team work.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

18
18
years of professional experience

Work History

General Manager

Ulta Beauty Inc.
06.2020 - Current
  • Directed operational strategies to enhance efficiency across multiple departments.
  • Implemented performance metrics to assess and improve team productivity.
  • Led cross-functional teams in the execution of service delivery enhancements.
  • Fostered a culture of continuous improvement through staff training and development program
  • Have a large verity of direct reports that report to me.

Co Sales Manager

Ulta Beauty Inc.
05.2018 - 05.2020
  • Developed and implemented sales strategies to enhance market penetration and customer engagement.
  • Led a team of sales associates, providing coaching to improve performance and achieve targets.
  • Analyzed sales data to identify trends, facilitating informed decision-making for product offerings.
  • Collaborated with marketing to design promotional campaigns that increased brand visibility and drive sales growth.

Prestige Sales Manager

Ulta Beauty Inc.
03.2017 - 05.2018

Sales Manager

Ulta Beauty Inc.
10.2015 - 06.2017

Management

Wetseal Inc.
03.2014 - 10.2015
  • Focused on customer servicing.
  • Responsible for making numbers and reaching weekly, monthly, and yearly goals.
  • Responsible for making visual presentations.
  • Financial budgeting on a daily basis including handling money.
  • Educated management and staff on financial management best practices, fostering culture of fiscal responsibility.
  • Kept management updated with regular status reports.
  • Assisted upper management in developing long-term strategies aimed at increasing profitability while maintaining prudent risk management practices.
  • Enhanced store efficiency by streamlining inventory management processes.

Cosmetologist

Heaven On Earth salon, LLC.
01.2013 - 03.2015
  • Fulfilled clients’ requests and needs by styling and readjusting their looks.
  • Undertook multiple clients at once to maximize sales.
  • Sold product to help revenue.
  • Located and sold high margin products to maximize profits.
  • Delivered personalized hair and skincare consultations to enhance client satisfaction and retention.
  • Executed various hair treatments, including cuts, colors, and styles, ensuring high-quality results.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.

Management, Head Cashier & Sales Associate

Forever21 Inc.
12.2007 - 03.2014


  • Responsible for reaching goals and making sales, making schedules, handling/ managing cash revenue on a daily basis.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Supervised daily cash handling operations to ensure accuracy and efficiency.
  • Implemented process improvements that enhanced transaction speed and reduced errors.
  • Developed staff schedules to optimize coverage during peak hours and maintain service levels.
  • Collaborated with management to identify training needs and develop targeted programs for staff development.
  • Mentored staff, fostering professional development and improving team performance.

Budgeting, Accounting

Benefits Evolutions
02.2007 - 07.2007
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Education

Certified Cosmetologist -

South Hills Beauty Academy
12.2012

College - Business

Clarion University
01.2011

Skills

  • Microsoft Office (Word, Excel, Access, PowerPoint)
  • Digital communication skills
  • Leadership and team building
  • Problem resolution
  • Operations management
  • Effective leader
  • Training and coaching
  • Customer relations
  • Effective relationship management
  • Inventory control
  • Employee scheduling
  • Staff development
  • Strategic planning
  • Performance improvement

Accomplishments

  • Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 50%.
  • Achieved LLC goal through effectively helping with Leading by example and coaching in the moment.

Timeline

General Manager

Ulta Beauty Inc.
06.2020 - Current

Co Sales Manager

Ulta Beauty Inc.
05.2018 - 05.2020

Prestige Sales Manager

Ulta Beauty Inc.
03.2017 - 05.2018

Sales Manager

Ulta Beauty Inc.
10.2015 - 06.2017

Management

Wetseal Inc.
03.2014 - 10.2015

Cosmetologist

Heaven On Earth salon, LLC.
01.2013 - 03.2015

Management, Head Cashier & Sales Associate

Forever21 Inc.
12.2007 - 03.2014

Budgeting, Accounting

Benefits Evolutions
02.2007 - 07.2007

Certified Cosmetologist -

South Hills Beauty Academy

College - Business

Clarion University

Other Related Experience

  • Knowledge of Microsoft Office/computer skills.
  • Worked with children for two years.
  • Knowledge of working with every age in most circumstances.

Community Service

  • Worked with Good Will during the Holiday season to help less fortunate children.
  • Helped with the elderly in an assisted living home during high school.

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Nicole M. Agostinelli