Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Pascale

Scranton

Summary

Dynamic Sales Associate with proven expertise at Lane Bryant, excelling in customer service and relationship building. Recognized for enhancing store performance through effective teamwork and exceptional problem-solving skills. Proficient in cash handling and POS operations, consistently delivering positive shopping experiences that foster customer loyalty and drive sales growth.

Overview

2
2
years of professional experience

Work History

Sales Associate

Lane Bryant
10.2023 - Current
  • Assisted customers in product selection and provided detailed product knowledge.
  • Handled cash transactions accurately and maintained a balanced cash register.
  • Maintained cleanliness and organization of sales floor to enhance customer experience.
  • Collaborated with team members to meet store goals and improve service delivery.
  • Supported inventory management by restocking shelves and organizing backroom supplies.
  • Participated in training sessions to develop product knowledge and sales techniques.
  • Engaged with customers to address inquiries and resolve issues effectively.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

GED -

Department of Education of Pennsylvania
Harrisburg, PA

Pharmacy Technician

Bryan University
Fort Lauderdale, FL

Sterile Processing Technician

U.S. Career Institute
Fort Collins, CO

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Client service
  • Customer needs assessment
  • Sales strategies
  • POS system operation
  • Meeting deadlines
  • Professional demeanor
  • Retail store operations
  • Sales training
  • Payment processing
  • Display setup

Timeline

Sales Associate

Lane Bryant
10.2023 - Current

GED -

Department of Education of Pennsylvania

Pharmacy Technician

Bryan University

Sterile Processing Technician

U.S. Career Institute
Nicole Pascale