Nicole Ramsey
Harrisburg
Summary
Writer and digital creative with over 3+ years of experience working in the Office of Governor Josh Shapiro to effectively communicate his policy accomplishments across 6 social platforms. Successful in leading a performance-based digital strategy, with an emphasis on story-telling, through engaging content that attracts users of all demographics. Since taking office, the Governor's following on Instagram has nearly doubled, and YouTube follower growth has increased 4x in the nine months since its launch. Consistently recognized for combining writing skills to execute creative concepts that elevate the Governor's social media presence.
Overview
3
3
years of professional experience
Work History
Platforms Manager
Office of Governor Josh Shapiro
Harrisburg, PA
08.2025 - Current
- Manage the Governor's daily social media presence across platforms including X, Facebook, Threads, Instagram, Bluseky, TikTok, and YouTube.
- Draft and plan out social content for the Governor's platforms on a daily and weekly basis.
- Respond to breaking news or rapid response matters using available information in a timely fashion.
- Capture vertical content at the Governor's events to be edited into engaging reels across all platforms.
- Create, write, and produce digital concepts inspired by online trends that fit particular audiences.
- Produce vertical series on our adjacent PA Governor's Office Instagram Account called "What's Your Bottom Line."
- Formulate a quarterly plan for our program's digital strategy through in depth data analysis of content performance.
Digital Partnerships Associate
Office of Governor Josh Shapiro
Harrisburg, PA
02.2024 - 07.2025
- Work with over 200+ content creators, podcasters, and other influential online voices to make content with Governor Shapiro about his policy priorities and other topics in key industries like sports and pop culture.
- Manage the Governor’s Community text line platform and work to expand its reach organically through innovative growth strategies.
- Developed policy briefs to inform legislative decisions and enhance stakeholder engagement.
- Draft weekly newsletters for the legislature, state agencies, and content creators highlighting the Governor’s policy priorities and social content.
- Prepare detailed memos for the Governor's briefing materials.
- Organized various creator-focused events with the Governor through external partners and organizations.
- Use Adobe Premiere Pro to edit and caption interview clips for the Governor’s social media accounts.
- Research and keep up with online social media trends.
- Design one-page handouts in InDesign for creator events.
Constituent Affairs Specialist
Office of Governor Josh Shapiro
Harrisburg, PA
10.2023 - 02.2024
- Drafted various forms of constituent correspondence on behalf of the Governor and First Lady.
- Provided quality customer service and assistance to constituents calling into our office.
- Analyzed trends in order to better address evolving constituent concerns and needs.
Media Operations Associate
Ceisler Media & Issue Advocacy
Philadelphia, PA
02.2023 - 10.2023
- Conducted regular media monitoring and put together daily AM and PM news clips to be distributed to clients using platforms like Critical Mention.
- Monitored panel events, as well as relevant local government hearings.
- Drafted and distributed briefings on events to clients.
- Conducted research and sent outreach to media outlets and local organizations on events, speaking engagements, and editorial opportunities.
Education
Bachelor of Arts - Political Science; Minor in Health Policy Administration; Minor in Media Studies
Pennsylvania State University
University Park, PA05-2023
Skills
- Exceptional written communication skills
- Attention to detail
- Demonstrated ability to work in a fast-paced, constantly changing environment
- Excel at work both individually and with a small, medium, or large team
- Trend and data analysis
- Principal management
- Microsoft Office, Google Suite, and Adobe software proficiency
Timeline
Platforms Manager
Office of Governor Josh Shapiro
08.2025 - Current
Digital Partnerships Associate
Office of Governor Josh Shapiro
02.2024 - 07.2025
Constituent Affairs Specialist
Office of Governor Josh Shapiro
10.2023 - 02.2024
Media Operations Associate
Ceisler Media & Issue Advocacy
02.2023 - 10.2023
Bachelor of Arts - Political Science; Minor in Health Policy Administration; Minor in Media Studies
Pennsylvania State University