Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Troisi

Bangor

Summary

Dynamic professional with a proven track record at Weiss Markets, excelling in customer service and attention to detail. Recognized for consistently meeting quality goals and enhancing client satisfaction through efficient order fulfillment. Strong interpersonal skills and effective planning contribute to a nurturing environment, ensuring positive experiences for clients and families alike.

Overview

7
7
years of professional experience

Work History

Personal Shopper

Weiss Markets
06.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers, winning most customer compliments multiple times.

Server

Perkins
10.2023 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Receptionist

Moyer LLC
01.2024 - 09.2024
  • Completed property management related paperwork by deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls and emails.
  • Responded to inquiries from callers seeking information.

Private Nanny

Smerekar Family
08.2021 - 09.2023
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Direct Therapist

ABA Support Services
06.2021 - 08.2021
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuance of care.
  • Provided individual and family group therapy sessions to children with special needs.

Caregiver\Assistant Teacher

Little People Country Club
01.2019 - 06.2021
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Education

Medical Billing And Coding

Northampton Community College
Bethlehem, PA

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Flexible schedule
  • Sales expertise
  • Strong interpersonal skills
  • Time management

Timeline

Personal Shopper

Weiss Markets
06.2024 - Current

Receptionist

Moyer LLC
01.2024 - 09.2024

Server

Perkins
10.2023 - 03.2024

Private Nanny

Smerekar Family
08.2021 - 09.2023

Direct Therapist

ABA Support Services
06.2021 - 08.2021

Caregiver\Assistant Teacher

Little People Country Club
01.2019 - 06.2021

Medical Billing And Coding

Northampton Community College

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Nicole Troisi