Nieema Beatty
Philadelphia
Summary
Dynamic leader and adept problem-solver committed to optimizing operations for cost reduction and enhancing organizational efficiency. Proven ability to leverage independent decision-making skills and sound judgment to drive impactful results that contribute to overall company success. Strategic thinker focused on fostering collaboration and innovation, ensuring team alignment with business objectives. Passionate about implementing effective solutions that address immediate challenges while positioning the organization for long-term growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Pita Chip
02.2024 - Current
- Building schedules
- Training
- Day to day operations
Restaurant Manager
Puttshack
09.2022 - 02.2024
- Managing labor
- Scheduling
- Hiring and training
- Orientations
Multi-Unit General Manager
Saladworks
12.2020 - 10.2022
- Scheduling
- Hiring
- Training
- Inventory
- Product ordering
- Managing labor
- Orientation
- Coaching and terminations
- Training leadership and crew
- Food prep
- Register
Assistant General Manager
Urban Air Trampoline Park
03.2019 - 12.2020
- - scheduling staff, maintaining 20% labor during peak and slow times.
- - Training Front Desk staff and Party Hosts to ensure positive guest interaction
Manager
Sobol
05.2016 - 03.2019
- - managed staff of 30
- - Scheduling, hiring and training
- - Financial management and day to day operations
Front of House Manager
Applebee's
06.2013 - 06.2016
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Guest Service Manager
Walt Disney World Resort and Parks
02.2012 - 06.2013
- Brainstorming Restaurant marketing techniques
- Cross training in multiple areas of Magic Kingdom restaurants
- Upselling of New products to potential customers based on age group
Education
Bachelor of Arts - Public Relations
York College of Pennsylvania
05.2014
Skills
- Branding
- Sales
- Advertising and marketing
- Project management
- Change implementation
- Departmental operations management
- Efficient multi-tasker
- Inventory control
- Staff training
- Training and coaching
- Organizational development
- Multi-unit operation management
- Employee development
- Effective leader
- Staff training/development
- Team training and development
Certification
- Driver's License
- ServSafe Manager certification January 2024 to January 2029
- Certified ServeSafe Instructor/Proctor February 2025 to February 2028
- As an instructor, can teach the ServeSafe Food safety course at the handler or manager level.
- As a proctor, can administer the ServeSafe Food Safety exam
Timeline
General Manager
Pita Chip
02.2024 - Current
Restaurant Manager
Puttshack
09.2022 - 02.2024
Multi-Unit General Manager
Saladworks
12.2020 - 10.2022
Assistant General Manager
Urban Air Trampoline Park
03.2019 - 12.2020
Manager
Sobol
05.2016 - 03.2019
Front of House Manager
Applebee's
06.2013 - 06.2016
Guest Service Manager
Walt Disney World Resort and Parks
02.2012 - 06.2013
Bachelor of Arts - Public Relations
York College of Pennsylvania