Niezel Flores
Hanover
Summary
Proficient in identifying defects through test program planning, implementation and documentation. Expert in improving productivity through superior collaboration and communication skills.
Practical Quality Assurance Supervisor applies technical skills and leadership to team-oriented work environments. Offering expertise in industry quality assurance metrics developed many years of experience in testing and improving usability of products.
Methodical Quality Assurance Supervisor proven to provide developers with meaningful insights into product functionality. Offering many years of experience in motivating personnel and promoting productivity. Competent in reading and interpreting technical specifications and data.
Detail-focused Quality Assurance Supervisor known for high productivity and efficient task completion. Possess specialized skills in process improvement, regulatory compliance, and risk management. Excel in critical thinking, problem-solving, and leadership to ensure quality standards are not only met but surpassed. Utilize effective communication and organizational abilities to lead teams towards achieving excellence in quality assurance objectives.
Skilled Quality Assurance Supervisor with comprehensive experience in overseeing production processes, maintaining quality assurance standards and facilitating corrective measures. Strong competency in process improvement, root cause analysis and team management. Have successfully led teams toward improved product quality while ensuring compliance with regulatory guidelines.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Highly skilled in quality control systems management with experience across various manufacturing sectors. Possess deep understanding of compliance standards, process optimization, and risk management strategies. Demonstrated ability to lead teams towards achieving consistent product quality and operational efficiency. Improved system processes and documentation, resulting in enhanced product reliability and customer satisfaction.
Methodical professional in quality control management, known for high productivity and efficient task completion. Possess specialized skills in statistical process control, SQF standards, and risk management. Excel in critical thinking, problem-solving, and communication, ensuring seamless operations and continuous improvement across all quality systems.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
6
6
years of post-secondary education
23
23
years of professional experience
Work History
QA Supervisor
Campbells Snacks
Hanover
08.2012 - Current
- Supervised quality assurance processes to maintain product standards.
- Developed and implemented inspection protocols for food safety compliance.
- Trained staff on quality control techniques and best practices.
- Set up new laboratory equipment and troubleshoot equipment.
- Coordinated with production teams to resolve quality issues promptly.
- Conducted audits to ensure adherence to company policies and guidelines.
- Collaborated with management on continuous improvement initiatives.
- Reviewed documentation for accuracy and completeness in quality reports.
- Monitored production lines for compliance with quality specifications.
- Maintained accurate records of all inspection activities performed.
- Supervised a team of Quality Control Inspectors and Technicians.
- Performed root cause analysis investigations into non-conforming products or processes.
- Provided guidance to staff on best practices in quality assurance methods.
- Ensured that corrective actions were taken when necessary.
- Monitored production processes for efficiency and accuracy.
- Investigated customer complaints regarding product quality.
- Conducted regular audits to ensure compliance with quality standards.
- Collaborated with other departments to resolve issues related to product quality.
- Enforced adherence to quality assurance procedures by reviewing subordinate's testing reports and following up on deviations.
- Supervised onboarding and training of new personnel to maximize capacities of quality assurance team.
- Created reports on quality assurance results and presented them to management teams.
- Adhered to safety regulations during inspections.
- Trained personnel in the use of testing equipment and techniques.
- Participated in internal and external audits as needed.
- Verified that all customer orders met required specifications prior to shipment.
- Assisted in developing test plans, protocols, checklists, and acceptance criteria.
- Analyzed data from Quality Control tests to identify areas of improvement.
- Developed and implemented Quality Assurance policies, procedures, and standards.
- Reviewed product specifications for conformance to customer requirements.
- Researched new technologies for improving product quality.
- Managed documentation control systems for tracking changes in design documents.
- Identified process improvements which could reduce costs or improve customer satisfaction.
- Consulted with management and personnel to educate on QA standards.
- Determined training needs of staff and organized training interventions to achieve quality standards.
- Prepared reports to communicate results of quality inspection activities to management.
- Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.
- Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
- Oversaw calibration and maintenance of quality testing equipment to ensure precise measurements.
- Conducted risk assessments to identify potential quality issues and developed mitigation strategies.
- Collaborated with the product development team to establish quality criteria for new products.
- Developed and implemented comprehensive quality assurance programs to ensure compliance with industry standards and regulations.
- Assisted in the development and validation of testing methods for quality control purposes.
- Implemented quality control tools and methodologies to enhance product quality and reduce defects.
- Collected and analyzed production samples to evaluate quality.
- Supervised and guided inspectors, technicians, and other staff.
- Analyzed quality control test results and provided feedback and interpretation to production management or staff.
- Monitored product trends and suggested changes.
QA Senior Technician
Snyder's-Lance
Hanover
03.2006 - 08.2012
- Operated and maintained production equipment for optimal performance.
- Conducted quality checks to ensure compliance with safety standards.
- Collaborated with team members to streamline workflow processes.
QA Technician
Snyders of Hanover
Hanover
05.2003 - 03.2006
- Conducted thorough inspections of products to ensure quality standards.
- Implemented testing procedures for new product lines and ingredients.
- Collaborated with production teams to address quality concerns promptly.
Education
Bachelor of Science - Chemistry
Silliman University
Hanover, PA 06.2002 - 05.2008
Skills
- Quality control
- Inspection protocols
- Root cause analysis
- Quality management systems
- Food safety compliance
- Data analysis
- Team leadership
- Training development
- Problem solving
- Effective communication
- Detail orientation
- Customer focus
- Collaboration skills
- Validation protocols
- Technical instruction
- Defect documentation
- Training and mentoring
- Quality inspection
- Customer complaint handling
- Product testing
- Test plan development
- Quality control management
- Corrective action planning
- Quality system development
- Testing efficiency
- Technical documentation
- Verbal and written communication
- Personnel management
- Decision-making
- Sound decision-making skills
- Testing processes
- Security testing
- Application testing
- Sampling
- Problem-solving skills
- Correction action planning
- Customer service
- Documentation and reporting
- Quality system implementation
- Test results analysis
- Analytical thinking
- Detail-oriented
- Regulatory compliance
- Test planning
- Manual testing
Certification
- PCQI certified
- HACCP certified
Timeline
QA Supervisor
Campbells Snacks
08.2012 - Current
QA Senior Technician
Snyder's-Lance
03.2006 - 08.2012
QA Technician
Snyders of Hanover
05.2003 - 03.2006
Bachelor of Science - Chemistry
Silliman University
06.2002 - 05.2008