Dynamic Housing Coordinator with extensive knowledge in affordable housing and tenant rights. Proven ability to navigate complex housing applications and develop community partnerships to enhance client support.
Overview
16
16
years of professional experience
Work History
Drug & Alcohol Housing Coordinator
Family Links
Pittsburgh, PA
05.2024 - Current
Coordinated housing placements for families, ensuring timely access to services and resources.
Assisted clients in navigating housing applications and eligibility requirements efficiently.
Developed relationships with community partners to facilitate housing support initiatives.
Managed case files, maintaining accuracy and confidentiality of sensitive client information.
Assisted clients with appointments as they were greeted into the lobby. Scheduled appointments, and referred clients to other supports.
Managing and training as needed.
Maintain front office scheduling and/or greeting clients to their scheduled appointments.
Community Support Specialist
Transitional Services Inc
McKees Rocks, PA
08.2016 - 05.2024
Facilitated individual support plans for clients, enhancing their personal development and community integration.
Coordinated resources and services to address client needs effectively, ensuring holistic support delivery.
Developed and implemented training programs for new staff, fostering a collaborative work environment.
Monitored client progress and adjusted support strategies based on ongoing assessments and feedback.
Scheduling and checking in clients for scheduled therapy. Managed clients with outside supports.
Managing the office needs such as answering phones, printing, excel, scheduling, and etc.
Community Behavioral Specialist
Citizens Care Inc
McKees Rocks, PA
09.2009 - 08.2016
Developed individualized behavior intervention plans to meet diverse client needs.
Collaborated with multidisciplinary teams to assess and strategize behavioral support.
Implemented evidence-based techniques to enhance client engagement and compliance.
Trained staff on behavioral management strategies and effective communication techniques.
Managing ISP plans, living skills, and daily schedules.
Maintaining front office needs to guide clients where they need to attend appointments.
Education
No Degree - Medical Assistant
Duffs Business Institute
Pittsburgh
05-2002
High School Diploma -
North Hills High
Pittsburgh, PA
06-2000
Skills
Affordable Housing Knowledge
Affordable housing
Property inspections
Tenant rights
Landlord negotiations
Office Skills
Knowledge of Microsoft Word, Excel, Outlook
Excellent problem solving, and critical thinking
Profound ability to work in a fast paced environment
Housing Specialist/ New Admission Coordinator at The Housing Authority Of The City Of BessemerHousing Specialist/ New Admission Coordinator at The Housing Authority Of The City Of Bessemer