Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic
Nikki Austin

Nikki Austin

SBS Digital TLM Sales Executive
Allentown

Summary

Sales leader with a proven track record of scaling teams and delivering outsized revenue growth through strategic partnerships, pipeline development, and talent elevation. Known for driving high-performance and exceeding targets while maintaining a fun, winning culture paired with a culture of accountability.

Overview

6
6
years of professional experience

Work History

Digital TLM Sales Executive

ADP
07.2024 - Current

- Scaled SE roll-up organization to 34 DMs increasing headcount by 55% (22 > 34 DMs) in 18 months to support growth

- Accelerated double-digit growth in self-generated TLM revenue

- Cross-office partner strategy, aligned with 8 VPs and 45 SEs to execute TLM growth

- Achieved 100% YoY HRO growth

Digital CPA Sales Executive

ADP
07.2023 - 06.2024

- Drove 24% YoY revenue growth through strategy including beyond payroll, self-generated CBAs, and accelerated new hire productivity

- Increased self-generated CBAs by 4x YoY

- Strengthened leadership bench by promoting my DM to SE

- Delivered 142% of FY42 revenue growth, with 70% of team achieving quota and four President's Club performers

Digital Sales CPA Centric

ADP
06.2020 - 06.2023

- Partnered with tax and accounting firms to drive client acquisition and revenue growth through strategic ADP partnerships

- Achieved consistent top-tier performance, earning 2x Presidents Clubs

- Recognized as a top Beyond Payroll producer for 3 years, leading cross-sell expansion and increasing total client value

- Drove Conquer Cadence tool adoption from 18% to 88%

Education

Bachelor of Science - Business Administration And Management

Indiana University of Pennsylvania
Indiana, PA
05-2020

Accomplishments

- 3x Presidents Club Performer

- 8x SE of the Month in SBS Digital

- iWIN Board Member

- Generations Board Member

- LEAD Board Member

- Allentown PLDP Site Champ

- Allentown Mentor Site Champ

- Presented Tools & Tech to ADP's Board of Directors and CEO, Maria Black

- ALP Graduate

Timeline

Digital TLM Sales Executive

ADP
07.2024 - Current

Digital CPA Sales Executive

ADP
07.2023 - 06.2024

Digital Sales CPA Centric

ADP
06.2020 - 06.2023

Bachelor of Science - Business Administration And Management

Indiana University of Pennsylvania
Nikki AustinSBS Digital TLM Sales Executive