Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Nisaai Johnson

Drexel Hill

Summary

Dynamic and dependable professional with a strong background in customer service, honored at Vector Marketing. Skilled in consultative sales and time management, I excel at enhancing customer satisfaction and operational efficiency. Passionate about problem-solving, I consistently deliver exceptional service while fostering positive client relationships. Also, skilled in food handling and very precise with every meal down to every detail. Lastly very reliable and double checks all work before moving to next task.

Overview

7
7
years of professional experience

Work History

Cook/Prep Cook

Shake Shack
Ardmore
01.2024 - 03.2025
  • Prep food to be cooked
  • Cooked food including burgers and fries
  • Made drinks including milkshakes, lemonades and all fountain drinks
  • Took orders at register
  • Ran food to tables and customers

Cook

McDonald's
Drexel Hill
01.2023 - 09.2024
  • Restocked burgers, bacon and buns
  • Responsible for properly making all burgers and dropping fries
  • Responsible for properly reading orders and reciting to coworkers what does and does not belong on each individual sandwich
  • Packaged orders to be sent out and given to customers

Vector Marketing

Jack Wasserman
06.2023 - 09.2023

*Assisted customers throughout the sales process, as well as during product setup and use.

*Used a consultative sales approach to understand and meet customer needs.

*Looked at demographic data to determine the best targets, competitor offerings, and persuasion tactics.

Political Canvasser

OnePA
02.2023 - 08.2023

*Went door to door to assist people in the community to sign up to vote.

*Gathered sensitive information to help with the voters process and and update customer profiles.

*Provided prompt and courteous assistance to customers in person and over the phone.

*Placed a high value on punctuality and worked hard to maintain an excellent attendance record, constantly arriving at work ready to work right away.

Rehabilitation Aide (Caring Heart)

Caring Heart Nursing and Rehabilitation Center
07.2021 - 06.2023

*Organized the department according to administrative guidelines in order to provide specific nursing services in accordance with legal, organizational, and medical staff requirements.

*Provided in-home care to children and adults with disabilities.

*Collaborated and communicated effectively with staff to ensure client satisfaction and adherence to established standards.

Saleswomen

Alphas Perpetual Panacea
09.2022 - 03.2023

*Solved customer issues, improved operations, and provided excellent customer service.

*Improved operational efficiencies while managing customer requests, store inventory, transactions, new purchase borders, and pricing needs.

*Provided exceptional customer service to every customer by leveraging extensive product and service knowledge and creating welcoming environments.

Cook

Chickie’s and Pete’s
Philadelphia
08.2020 - 07.2021
  • Prepped all hot foods
  • Cooked all hot food including steaks, shrimps, chicken tenders, fries, Mac balls
  • Took orders at register

Wawa

Wawa
05.2020 - 11.2020

*Checked customer prices and processed sales by scanning barcodes.

*Restocked, arranged, and organized merchandise in the front lanes to increase product sales.

*Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.

Cook's Assistant

KFC Taco Bell
Philadelphia
01.2018 - 12.2019
  • I was responsible for taking orders
  • Helping prep orders to be taking out such as packing fries in boxes, tenders in trays, and tacos/wraps in shells and tortillas
  • Stocking shelves and utensils

Education

High School Diploma -

Lincoln High School
Philadelphia

Skills

  • Cook
  • Order accuracy
  • Beverage preparation
  • Time management
  • Customer service
  • Kitchen organization
  • Meal presentation
  • Communication skills
  • Order verification
  • Food preparation
  • Product knowledge
  • Cash handling
  • Order management
  • Door-to-door sales
  • Customer interaction
  • Hardworking and reliable

Skills

Timeline

Cook/Prep Cook

Shake Shack
01.2024 - 03.2025

Vector Marketing

Jack Wasserman
06.2023 - 09.2023

Political Canvasser

OnePA
02.2023 - 08.2023

Cook

McDonald's
01.2023 - 09.2024

Saleswomen

Alphas Perpetual Panacea
09.2022 - 03.2023

Rehabilitation Aide (Caring Heart)

Caring Heart Nursing and Rehabilitation Center
07.2021 - 06.2023

Cook

Chickie’s and Pete’s
08.2020 - 07.2021

Wawa

Wawa
05.2020 - 11.2020

Cook's Assistant

KFC Taco Bell
01.2018 - 12.2019

High School Diploma -

Lincoln High School
Nisaai Johnson