Nishan Bouloutian
Havertown
Summary
Professional with experience in managing user accounts and providing technical support for various software applications. Demonstrated ability to resolve customer service issues related to IT systems efficiently, contributing to improved user satisfaction. Developed comprehensive user documentation for newly implemented IT systems, enhancing operational efficiency. Background includes maintaining cleanliness and organization in food service environments, ensuring compliance with health standards while addressing customer complaints effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Intern
LaSalle college high school
Springfield Township, PA
05.2024 - 08.2024
- Managed user accounts and privileges according to company policy.
- Provided technical support to end users on various software applications.
- Resolved customer service issues related to IT systems in a timely manner.
- Developed user documentation for newly implemented IT systems.
Snack Bar Manager
Drexel Swim Club
Drexel Hill
06.2023 - 08.2023
- I was responsible for taking care of the foods condition
- I served customers and took orders as well as solving any problems they had and resolved them
- Cleaning the snack bar was an important priority so I had to make sure it was a clean and organized workplace
- Resolved customer complaints professionally and effectively while providing satisfactory outcomes.
- Maintained inventory levels of all food items and supplies required for the snack bar.
Front Desk Manager
Drexel Swim Club
Drexel Hill
06.2023 - 08.2023
- Responded promptly to emergency situations such as medical emergencies or fire alarms according to established procedures.
- Managed reservations by answering calls, responding to emails and booking accommodations.
- Provided excellent customer service by addressing guest inquiries promptly and professionally.
Education
Some College (No Degree) - Political Science And Government
LaSalle College High School
Springfield Township, PASkills
- Research analysis
- Policy writing
- Data interpretation
- Customer service
- Problem solving
- Team collaboration
- Public speaking
Languages
Armenian
Professional
Spanish
Limited
Accomplishments
- Most improved on swim team
- Highest performer on swim team
Affiliations
- IT lab manager
- Cooking club member
- Leader of civics club
- Mission and service club member
- Homeroom representative
- Art club
Certification
- Passed online civics course
- IT lab intern for 2 summers
Timeline
IT Intern
LaSalle college high school
05.2024 - 08.2024
Snack Bar Manager
Drexel Swim Club
06.2023 - 08.2023
Front Desk Manager
Drexel Swim Club
06.2023 - 08.2023
Some College (No Degree) - Political Science And Government
LaSalle College High School
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