Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Noah Brown

Harrisburg

Summary

Dynamic professional with a proven track record at Colonial Country Club, excelling in customer service and team collaboration. Adept at multitasking and managing high-pressure situations, I enhanced guest experiences and minimized order errors. Strong communication skills and effective time management contributed to seamless operations and elevated customer satisfaction.

Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.

Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Host

Colonial Country Club
10.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Food Runner

Colonial Country Club
10.2023 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Referee

CASA
06.2022 - 08.2022
  • Promoted good sportsmanship among players.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Kept track of time and scores during games

Education

High School Diploma -

Central Dauphin High School
Harrisburg, PA
06-2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Strong communication skills
  • Time management

Interests

  • Team Sports
  • Video Gaming
  • Watching Movies and TV Shows

Timeline

Host

Colonial Country Club
10.2023 - Current

Food Runner

Colonial Country Club
10.2023 - Current

Referee

CASA
06.2022 - 08.2022

High School Diploma -

Central Dauphin High School
Noah Brown