Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noah Elamin

Pittsburgh

Summary

Goal-focused bank teller at Dollar Bank's Shaler branch, with experience in sales, customer service, and compliance. Skilled in referrals and product knowledge, building strong relationships with customers, and supporting teammates. Known for accuracy in cash handling, and a reliable record of mentoring others. Looking to grow into the Personal Banker role to continue serving customers, and contributing to branch success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bank Teller

Dollar Bank
05.2024 - Current
  • Drive sales and referrals by identifying customer needs, and recommending appropriate banking products and services.
  • Deliver exceptional customer service by building trust, resolving issues quickly, and creating positive banking experiences.
  • Assist customers with account inquiries, product knowledge, and digital banking tools to enhance their overall experience.
  • Mentor and support new tellers by providing guidance on procedures, accuracy, and customer interaction best practices.
  • Consistently balance cash drawers, maintain accuracy in high-volume transactions, and ensure compliance with bank policies, security standards, and regulations.

Customer Service Advocate

Carvana
08.2021 - 05.2022
  • Effectively managed diverse customer inquiries, processing requests and transactions with precision.
  • Provided exceptional problem-solving abilities by identifying and resolving customer issues swiftly.
  • Upheld and exceeded customer service standards, consistently achieving high customer satisfaction ratings, while maintaining a professional and courteous demeanor in all interactions.
  • Successfully informed and educated customers on a range of products and services tailored to meet their needs, increasing customer engagement with new and existing products.
  • Processed orders, forms, applications, and requests.

Education

Bachelor of Science - Business Management & Sport Management

Robert Morris University
Coraopolis, PA
05.2020

Skills

  • Sales and Referral Skills
  • Product knowledge
  • Customer service and relationship management
  • Leadership and mentorship
  • Compliance and Risk Management
  • Cash Handling and Accuracy
  • Problem solving and decision making
  • Communication and interpersonal skills

Certification

Hospitality and Tourism Certificate - 05/2019

Timeline

Bank Teller

Dollar Bank
05.2024 - Current

Customer Service Advocate

Carvana
08.2021 - 05.2022

Bachelor of Science - Business Management & Sport Management

Robert Morris University
Noah Elamin