Noah Minney
Canonsburg
Summary
Dynamic Store Manager with expertise in customer service, team development, and sales coaching. Proven track record in analyzing sales data to improve performance and drive engagement.
Overview
7
7
years of professional experience
Work History
Store Manager
JD Sports
Pittsburgh, PA
11.2022 - Current
- Led daily operations, ensuring store compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Trained and mentored staff, fostering a high-performance team culture.
- Analyzed sales data to identify trends and implement effective merchandising strategies.
- Developed and executed promotional campaigns, enhancing customer engagement and driving sales growth.
- Coordinated staff schedules, ensuring adequate coverage during peak business hours.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Delivery Driver
Amazon
Pittsburgh, PA
07.2020 - 11.2022
- Operated delivery vehicle in compliance with safety regulations and company policies.
- Planned efficient delivery routes to optimize time and fuel usage.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained a clean driving record while navigating various routes for efficient deliveries.
- Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
Automotive Detail Technician
Bobby Rahal BMW
Canonsburg, PA
06.2019 - 07.2020
- Conducted thorough vehicle cleaning and detailing to maintain high standards of presentation.
- Operated advanced detailing equipment, ensuring optimal performance and safety compliance.
- Collaborated with team members to streamline detailing processes, increasing overall efficiency.
- Inspected vehicles post-detailing for quality assurance, addressing issues proactively.
Education
High School Diploma -
Chartiers Houston
Houston, PA06-2018
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Recruiting and hiring
- Leadership development
- Market analysis
- Team development
- Flexible schedule
- Sales coaching
- Sales analysis
Timeline
Store Manager
JD Sports
11.2022 - Current
Delivery Driver
Amazon
07.2020 - 11.2022
Automotive Detail Technician
Bobby Rahal BMW
06.2019 - 07.2020
High School Diploma -
Chartiers Houston