Nora S. Gomez

• Visual merchandiser for American Eagle and Aerie (Latin America, Caribbean and South)

• Assistance to the merchant department regarding product placement by seasons.

• Work based on a seasonal calendar.

• Creation of maps for stores considering inventory, product novelties, and store format.

• Constant and effective communication with stores.

• On-site assistance during store openings.

• Management of suppliers (prints, props, furniture, and supplies).

• Results-oriented based on KPIs.

• Communication with headquarters in Mexico.

• Responsible for training administrative and store teams.

• Interaction with other departments for 360-degree execution.

VISUAL MERCHANDISING SUPPORT TO COTTON ON & LOLE (GRUPO DAVID) October 2023

• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Management of inventories and reports, supporting the Brand Manager to place orders, help in the choose of new product that arrives to the store

• Staff supervision.
• Resolved customer complaints professionally.
• Provided training to new hires on store procedures, product knowledge, and customer service best practices.
• Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
• Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives helped by kpis.