Norginnie Gonzalez
Philadelphia
Summary
Adaptable professional with experience in problem analysis and customer interaction, skilled in teamwork and collaboration. Proven ability to quickly learn and apply new knowledge in dynamic environments. Ready to leverage skills to contribute effectively and grow within a new team.
Overview
8
8
years of professional experience
Work History
Legal Support Staff
J Fine Law Group
Philadelphia, PA
07.2025 - Current
- Optimized scheduling systems, resulting in improved response times and enhanced client satisfaction.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Requested medical records.
- Assisted attorneys with case preparation and document management
House Cleaner
Wilkie Cleaning LLC
Pennsylvania
03.2020 - 07.2025
- Performed thorough cleaning of residential properties, including dusting, vacuuming, mopping floors, and sanitizing surfaces
- Maintained high standards of cleanliness and attention to detail in all assigned tasks
- Collaborated with clients to understand their specific cleaning needs and preferences
- Communicated effectively with team members to coordinate schedules and ensure smooth workflow
Legal Assistant
HILL WALLACK LLP
Cherry Hill, NJ
02.2024 - 06.2024
- Managed attorney calendars, scheduling appointments, court dates, and meetings with clients
- Performed administrative tasks such as answering phone calls promptly while maintaining professionalism
- Distributed incoming mail within the law firm while ensuring timely delivery to the appropriate recipients
- Assisted in preparing and filing legal documents with courts, government agencies, or other entities
Intern
First Judicial District
Philadelphia, PA
08.2023 - 02.2024
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Teacher's Aide
Creative Kidz
Philadelphia, PA
02.2019 - 03.2020
- Supported the lead teacher in delivering instruction.
- Helped students develop problem-solving skills.
- Supervised students in the classroom and during field trips.
Cashier/Sales Associate
Roses Inc.
Philadelphia, PA
03.2018 - 10.2018
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
Hostess/Server
Hibachi Grill & Supreme Buffet
Philadelphia, PA
02.2018 - 03.2018
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed the seating chart efficiently to ensure optimal use of available tables
- Provided accurate wait time estimates to guests, managing expectations in a professional manner
Education
Bachelor's Degree - Political Science
Immaculata University
Immaculata, PA01.2024
Skills
- Teamwork and collaboration
- Bilingual
- Communication
- Problem Solving
languages
Spanish
Bilingual
Timeline
Legal Support Staff
J Fine Law Group
07.2025 - Current
Legal Assistant
HILL WALLACK LLP
02.2024 - 06.2024
Intern
First Judicial District
08.2023 - 02.2024
House Cleaner
Wilkie Cleaning LLC
03.2020 - 07.2025
Teacher's Aide
Creative Kidz
02.2019 - 03.2020
Cashier/Sales Associate
Roses Inc.
03.2018 - 10.2018
Hostess/Server
Hibachi Grill & Supreme Buffet
02.2018 - 03.2018
Bachelor's Degree - Political Science
Immaculata University