Diligent Clinical Research Coordinator with comprehensive background in coordinating clinical research studies. Successfully managed multiple clinical trials from initiation to closeout, ensuring adherence to regulatory guidelines. Demonstrated ability to effectively communicate with cross-functional teams and maintain meticulous documentation.
Hi, I’m
Norma Oliphant
Philadelphia
Summary
Overview
10
years of professional experience
1
Certification
Work History
Children's Hospital of Philadelphia, CHOP
Clinical Research Coordinator II
01.2023 - 07.2025
Job overview
- Assisted in participant recruitment and enrollment for clinical trials.
- Coordinated schedules for study visits and follow-up appointments.
- Maintained accurate study documentation and regulatory compliance.
- Supported data collection and management for research studies.
- Organized training sessions for new staff on study procedures.
- Monitored participant progress and reported any adverse events promptly.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Followed informed consent processes and maintained records.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
Children's Hospital of Philadelphia, CHOP
Clinical Research Coordinator II
12.2021 - 12.2022
Job overview
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Reduced data entry errors by implementing stringent quality control measures throughout the study lifecycle.
- Developed strong relationships with trial sponsors, ensuring ongoing collaboration and future project opportunities.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Monitored patient safety throughout clinical trials and reported any adverse events.
Sensible Seniors Service
Service Senior Coordinator II
09.2015 - 12.2021
Job overview
- Coordinated service delivery for senior clients, ensuring alignment with individual care plans.
- Developed training programs for staff, enhancing service quality and operational efficiency.
- Implemented process improvements that streamlined client intake and assessment procedures.
- Managed scheduling of services, optimizing resource allocation for maximum impact.
- Facilitated communication between clients, families, and care providers to promote collaborative care solutions.
- Led workshops on health and wellness topics tailored for senior populations, fostering community engagement.
- Analyzed client feedback to identify areas for improvement in service offerings and support systems.
- Monitored compliance with health regulations, ensuring adherence to best practices in senior care services.
- Developed comprehensive training programs for new employees, resulting in quicker onboarding times and improved overall performance.
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
Education
University of PhoenixTempe, AZ
Master of Science from Clinical Psychology
01-2020
University Overview
University of PhoenixTempe, AZ
Bachelor of Science from Human Services
06-2016
University Overview
Skills
- Good clinical practices
- Electronic data capture
- Documentation management
- Adverse event reporting
- Informed consent
- Study protocols
- Informed consent process
- Data analysis
- Patient recruitment
- Documentation requirements
- Data collection techniques
- Participant screening
Certification
- Good Clinical Practice Training - 2025
- Human Subjects Protection Training
Timeline
Clinical Research Coordinator II
Children's Hospital of Philadelphia, CHOP
01.2023 - 07.2025
Clinical Research Coordinator II
Children's Hospital of Philadelphia, CHOP
12.2021 - 12.2022
Service Senior Coordinator II
Sensible Seniors Service
09.2015 - 12.2021
University of Phoenix
Master of Science from Clinical Psychology
University of Phoenix
Bachelor of Science from Human Services
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