Normarie Claudio
Bushkill
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
35
35
years of professional experience
Work History
Receptionist/Legal Assistant/Paralegal
Raff & Raff Attorney's Office
Paterson, NJ
01.2010 - 12.2025
- Initially hired as receptionist, finished with paralegal position
- Assisted in the preparation of legal documents
- Answer phones, screen calls and redirect them accordingly.
- Meet with client to get information regarding their appointment.
- Draft Settlement paperwork.
- Handle Personal Injures files from beginning until closed.
- Assist the attorneys of the firm with workload.
- Responsible for drafting legal documents such as summons, pleadings, and interrogatories.
- Scheduled the hearings, depositions, client appointments and other meetings.
- Assisted in high legal sensitive cases
- Maintained confidential client records and documents with high accuracy and attention to detail.
- Coordinated communication between attorneys and clients, enhancing service delivery and responsiveness.
- Streamlined office procedures, improving workflow efficiency and reducing wait times for clients.
- Assisted in managing office supplies inventory, ensuring availability of necessary materials for daily operations.
- Served as primary point of contact for client inquiries, providing professional support and information promptly.
- Trained new staff on reception protocols, fostering a collaborative team environment and knowledge sharing.
- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
Disabled Children Assistant
Murphy’s Bus Service
Paterson, NJ
01.1996 - 01.2011
- Assists group of handicapped children ranging from 10-20 children while they are being driven to and from school.
- Assist bus driver in keeping the children safe in extreme situations.
- Facilitate training to new hire associates.
- Build relationships and promotes teamwork within and outside the department to bridge communications efforts.
Manager
Food Court
Paterson, NJ
01.1993 - 01.2010
- Charge customer for their purchases
- Inventories
- Customer Service
- Cashier/Salesperson
- Balancing the drawer
- Assists and resolve customer complaints.
General Clerk (Temporary)
Raff & Raff Attorney's Office
Paterson, NJ
01.2007 - 01.2008
- Assisted attorney with filing documents and ensuring that all files were completed, before filing them.
Cashier
Jo Jo’s Store Supplies
Paterson, NJ
01.1991 - 01.1993
- Performs general cashier duties.
- Customer Service
Education
Psychology and Sociology Major, Applied Science, Criminal Justice
Passaic County Community College
Paterson, NJSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Customer and client relations
- Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Receptionist/Legal Assistant/Paralegal
Raff & Raff Attorney's Office
01.2010 - 12.2025
General Clerk (Temporary)
Raff & Raff Attorney's Office
01.2007 - 01.2008
Disabled Children Assistant
Murphy’s Bus Service
01.1996 - 01.2011
Manager
Food Court
01.1993 - 01.2010
Cashier
Jo Jo’s Store Supplies
01.1991 - 01.1993
Psychology and Sociology Major, Applied Science, Criminal Justice
Passaic County Community College