Nyla Birch
Pittsburgh
Summary
Enthusiastic student-athlete with a strong commitment to achieving goals, promoting teamwork, and excelling under pressure. Extensive leadership experience, coupled with a proven ability to collaborate effectively with teams. Dedicated to helping others through time management, sportsmanship, and motivation. Skilled in strategic thinking and physical endurance, essential for high-level athletic performance. Known for balancing academic and athletic responsibilities, demonstrating strong organizational skills and dedication. Utilizes leadership and teamwork abilities to inspire and guide peers to success.
Overview
5
5
years of professional experience
Work History
Financial Planning Intern
Bankers Life Insurance
05.2024 - 08.2024
- Participated in professional development opportunities such as training sessions and meetings to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge
- Crafted clear, informative reports to explain life insurance policy features and benefit
- Studied comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Sat and listened to my colleges give all information to potential clients. Studied the level of professionalism given to clients.
- Develop skills in analyzing insurance policies, understanding their terms, and identifying potential issues.
Server
Adelphia Sports Bar & Grille
04.2019 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Volunteer
Ronald McDonald House Charities of West Virgina
08.2021 - 12.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Daycare Assistant Teacher
Forthill Day Care
03.2019 - 04.2021
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
Education
Associate of Business Administration - Business Administration
Fairmont State University
Fairmont, WVBachelor of Business Administration - Business Administration
Indiana University of Pennsylvania
Indiana, PA05-2025
Skills
- Building relationships
- Appointment scheduling
- Time management
- Coachability
- Accountable
- Teamwork and cooperation
- Results Driven
- Marketing strategy development
- Personable and friendly
- Strategic thinking
- Adaptable
- Mentoring
- Social media use
- Social media skills
Timeline
Financial Planning Intern
Bankers Life Insurance
05.2024 - 08.2024
Volunteer
Ronald McDonald House Charities of West Virgina
08.2021 - 12.2021
Server
Adelphia Sports Bar & Grille
04.2019 - 08.2022
Daycare Assistant Teacher
Forthill Day Care
03.2019 - 04.2021
Associate of Business Administration - Business Administration
Fairmont State University
Bachelor of Business Administration - Business Administration
Indiana University of Pennsylvania
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