Dynamic professional with a proven track record in customer service and multitasking, honed at TJX Companies and various fast-paced environments. Excelled in fostering customer relationships, enhancing team collaboration, and streamlining operations. Demonstrates exceptional problem-solving and cash handling abilities, significantly improving customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
TJX Companies
Abington, PA/ Wyomissing, PA
07.2023 - 01.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Crew Member
Dunkin Dounts
Elkins Park, PA
06.2022 - 08.2022
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Crew Member
Tropical Smoothie Cafe
Wyncote, PA
08.2021 - 06.2022
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Promoted a positive work environment through effective communication and teamwork among staff members.