OLEH RIABKOV
Philadelphia
Summary
Motivated and adaptable professional with a strong work ethic and exceptional interpersonal skills. Demonstrated ability to work independently and quickly acquire new skills. Organized and driven individual with expertise in time management and organization. Seeking entry-level opportunities to contribute to company growth.
Overview
2
2
years of professional experience
Work History
IT Support Specialist
Omnicomp
12.2024 - Current
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured and tested new software and hardware.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Self employed
Personal Projects
01.2024 - Current
- Developed and implemented a telegram bot utilizing api
- Created voice assistant utilizing Google API
- Developed a web page parsing program
Freelancer
UpWork
10.2022 - 12.2024
- Evaluated various libraries and frameworks to identify best solutions for specific requirements
- Integrated third party APIs into existing applications for enhanced functionality
- Troubleshot, debugged, and fixed issues related to existing Python codebase
- Developed Python scripts to automate data processing tasks
- Automated repetitive tasks and processes using Python scripts, improving operational efficiency
Software Tester
uTest
01.2024 - 04.2024
- Provided feedback on usability issues encountered during testing sessions
- Created detailed reports outlining the status of all tested applications at the end of each cycle
- Analyzed product requirements, user stories and design documents to create effective test strategies
- Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team
- Completed unit and regression tests on software and individual modules
QA Manual Tester
SkillUP
12.2023 - 02.2024
- Created regression tests for existing software applications to ensure changes do not introduce new bugs
- Conducted exploratory testing to identify potential issues in application features
- Documented defects encountered during testing phases in bug tracking systems such as JIRA
- Tracked the status of each defect throughout its lifecycle including open, fixed, retest
- Analyzed system requirements to identify potential testing scenarios
- Participated in the creation of user stories and acceptance criteria to guide testing activities
- Utilized bug tracking systems to document and manage issues identified during testing
- Executed test cases and analyzed results to report software failures
Education
Junior Specialist - Computer Science
Chernivtsi National University
06.2022
Some College (No Degree) - Computer Science
Sheffield College
Skills
- Scheduling expertise
- Regression Testing
- Performance Testing
- User Acceptance Testing
- Usability Testing
- Agile Methodology
- Stress testing
- Troubleshooting
- Object-Oriented Programming
- Python
- CSS
- HTML
- Software installation
- Remote support
- Issue troubleshooting
- Technical support
- Technical troubleshooting
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Professional Working
Timeline
IT Support Specialist
Omnicomp
12.2024 - Current
Self employed
Personal Projects
01.2024 - Current
Software Tester
uTest
01.2024 - 04.2024
QA Manual Tester
SkillUP
12.2023 - 02.2024
Freelancer
UpWork
10.2022 - 12.2024
Some College (No Degree) - Computer Science
Sheffield College
Junior Specialist - Computer Science
Chernivtsi National University
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