Olga Kryvulych
Service Coordinator
Pittsburgh
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Service Coordinator
Allegheny United Cerebral Palsy
05.2025 - Current
- Communicate regularly with participants to assess needs and provide updates on available services.
- Collaborate with agency providers and community organizations to arrange services and support for participants.
- Complete annual reassessments to evaluate participant needs and ensure continued eligibility for services.
- Submit and document critical incident referrals.
- Prepare and submit housing referrals to assist participants in accessing appropriate housing resources.
- Maintain organized documentation and ensure timely communication between participants and providers.
- Maintain detailed documentation of all interactions and service activities within 24 hours to ensure accurate records and compliance.
- Perform field visits by traveling to participants’ locations to complete required assessments and meetings.
JFCS
JFCS - Jewish Family and Community Services
11.2024 - Current
- Registered new clients and conducted comprehensive intake assessments.
- Assisted clients in achieving self-sufficiency and attaining their personal goals.
- Managed correspondence through phone calls and formal emails.
- Addressed client inquiries and resolved any issues they encountered.
- Facilitated navigation of the benefits system and collaborated with government agencies to ensure access to necessary resources.
- JFCS, Pittsburgh
Medical Transcriptionist
Brooklyn Cardiology
07.2023 - 10.2024
- Translated medical jargon into correct terminology.
- Responded to inquiries regarding transcripts to provide information and resolve issues.
- Applied medical terminology related to provider-specific treatments and techniques.
- Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
- Typed up notes from visitors accurately, helping keep medical records complete and accurate.
- Helped translate Russian to English, so patients and staff could understand each other better.
- Assisted the team with computer skills, making sure everything ran smoothly.
- Ensured consistent formatting across all documents, adhering to established templates and style guides for report presentation.
- Documented patient medical histories, vitals and test results in electronic health records system.
- Brooklyn Cardiology, 1664 E 14th St #101, Brooklyn, NY 11229
Secretary
Corporate Design Of America
06.2017 - 08.2017
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Facilitated communication between departments for improved collaboration and project success.
- Managed tasks like handling faxes, emails, and phone calls, keeping communication smooth within the company.
- Provided friendly and helpful customer support through emails and calls, making sure clients were happy.
- Organized documents neatly, making it easy for everyone to find what they needed.
- Corporate Design Of America, 1816 Voorhies Ave, Brooklyn, NY 11235
Education
Bachelor of Science - Criminal Justice, Psychology
John Jay College of Criminal Justice
New York, NY12-2023
Associate of Arts - Criminal Justice
Borough of Manhattan Community College of The City, University of New York
New York, NY12-2021
Skills
- Teamwork and Collaboration
- Reporting skills
- Proofreading
- Individualized service plans
- Notetaking and documentation
- Multitasking Abilities
- Problem-solving abilities
- Decision-making
- Team collaboration
- Teamwork and collaboration
- Applied behavior analysis
- Client intakes
- Certified in CPR/AED
Timeline
Service Coordinator
Allegheny United Cerebral Palsy
05.2025 - Current
JFCS
JFCS - Jewish Family and Community Services
11.2024 - Current
Medical Transcriptionist
Brooklyn Cardiology
07.2023 - 10.2024
Secretary
Corporate Design Of America
06.2017 - 08.2017
Associate of Arts - Criminal Justice
Borough of Manhattan Community College of The City, University of New York
Bachelor of Science - Criminal Justice, Psychology
John Jay College of Criminal Justice