Oliver Creach
Beaver Falls
Summary
Dynamic supervisor with a proven track record at Ols Hauls, enhancing team communication and reducing turnover through effective training and conflict resolution. Skilled in strategic planning and operational efficiency, I foster a positive work environment while ensuring compliance with safety protocols. Committed to excellence and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Supervisor
Ols Hauls
Beaver Falls, PA
06.2020 - Current
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Machine Operator
Msp
Freedom
05.2019 - 04.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Supervisor
Ols Hauls
Beaver Falls, PA
08.2010 - 05.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Lot Attendant
Home Depot
Moon
05.2004 - 08.2010
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Followed safety protocols for personal, guest and automobile safety.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
Education
Acdemdic
Big Beaver Falls High School
Beaver Falls, PA06.1997
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Analytical thinking
- Team building
- Conflict resolution
- Waste reduction
- Verbal and written communication
Timeline
Supervisor
Ols Hauls
06.2020 - Current
Machine Operator
Msp
05.2019 - 04.2020
Supervisor
Ols Hauls
08.2010 - 05.2019
Lot Attendant
Home Depot
05.2004 - 08.2010
Acdemdic
Big Beaver Falls High School